Content Moderator

6 months ago


George Town, Malaysia MPS Full time

Preferred Mandarin speaker

Overview

Content moderator jobs continue to be on the rise as the online world never stops needing content moderation.

A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website’s guidelines. Also, they promote excellent customer service and help to cultivate a strong community around the brand.

**Qualifications**:
**Education background**:

- Bachelor’s Degree or at least Diploma or equivalent in any discipline.

**Work experience**:

- Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- Call centre experience is not a ‘must’ but would be a distinct advantage.

**Required Interpersonal Skills**:

- Passionate about communication and interacting with people is key to success in this role
- Able to receive continuous feedback and work in a fast-paced working environment
- Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement
- Good reasoning and analytical skills
- Able to demonstrate critical thinking, a proactive attitude

**- Must be able to speak, read and write the required language to support**

**Technical Skills**:

- Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Pay: RM3,500.00 - RM4,500.00 per month

**Language**:

- Mandarin (required)


  • Content Moderator

    6 months ago


    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Content Moderator **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Content Moderator Proficient in the Mandarin language - Qualification Graduate / Undergraduate / SPM **Salary**: RM 2800 - RM 3300 Night Shift Allowance :...

  • Content Moderator

    6 months ago


    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Content Moderator **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: english BPO Skills BPO industry Korean Language Native Korean Korean Bilingual Proficient in English - **Job Opportunity: Content Moderator (Native Korean) - Immediate...


  • George Town, Malaysia Tekrecruiters Full time

    **Responsibilities** - Review seller, business, and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and deliver a defined process report. - Identify opportunities to drive improvements in risk mitigation, process streamlining, quality enhancement,...


  • George Town, Malaysia Nezda Technologies Full time

    **Content Moderation Specialist Mandarin - Fresh Grad or Experienced.** **Location: Georgetown** **Shift: 5 working days (Rotational Shift)** **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and...


  • George Town, Malaysia GrowthFn Sdn Bhd Full time

    Position: Team lead - Customer Service - Mandarin Speaker Location: Georgetown, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Specialization: At least 1year Team Lead and Customer Service experience Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship, guidance, and career development to...