Content Moderator

6 months ago

George Town, Malaysia Gratitude Inc. Full time

**Role**:Content Moderator

**Timings**:Rotational Shifts (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Voice

Key Skills: Content Moderator Proficient in the Mandarin language
- Qualification Graduate / Undergraduate / SPM

**Salary**: RM 2800 - RM 3300

Night Shift Allowance : 30RM/Day

KPI : 200RM to 500 RM

Site: Bayan Lepas, Penang

Start Date: Immediate Joiner

Mandarin Speaker

Experience Fresh graduates or

SPM with 1 year customer service or content review related experience Call center or

Content moderation

Special Training (if Any) NA (Non-Applicable)

Knowledge Experience or knowledge

in social media

**Skills & Ability**
- Excellent written and verbal communication skills in English
- Strong problem-solving skills and demonstrated multitask capabilities and

ambiguity
- Flexible
- Ability to handle high volumes during promotions and peak seasons
- Teamwork
- Resilience

Interview Rounds
- Screening as per the profile doc
- Competency Based Interview (CBI) - Recruiter Interview and Screening
- Language Verification / Operations Round of Interview

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