Online Customer Service

2 weeks ago

Setapak, Malaysia NADZ Miracle Sdn Bhd Full time

**Responsibilities**:

- Optimise customer service experience, create engaged customers and facilitate organic growth.
- Take ownership of customers issues and follow problems through to resolution.
- Establish a clear mission and initiate strategies focused towards that mission.
- Set-up service procedures, policies and standards.
- knowledge in Skincare & Beauty (added advantage)
- Keep accurate records and document customer service actions and discussions.
- Analyse statistics and compile accurate reports.
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
- Maintain resources and utilise assets to achieve qualitative and quantitative targets.
- Adhere to and manage the approved budget.
- Maintain an orderly workflow according to priorities.

**Requirements**:

- Proven working experience as a customer service
- Experience in providing customer service support.
- Exemplary knowledge of management methods and techniques.
- Working knowledge of customer service software, databases and tools.
- Ability to think strategically and to lead.
- Excellent client-facing and communication skills.
- Advanced troubleshooting and multi-tasking skills.
- Customer service orientation.
- Possess at least a Bachelor's Degree in Business Administration or related field.

  • Online Sales Representative Customer Service

    1 week ago

    Setapak, Malaysia AFYAA SETAPAK Full time

    We are seeking a dynamic and customer-focused individual to join our team as an Online Sales cum Customer Service Representative. In this role, you will be responsible for driving online sales and providing exceptional customer service to ensure a positive shopping experience for our customers. - Proactively engage with online customers to understand their...

  • Online Sales Representative Customer Service

    2 weeks ago

    Setapak, Selangor, Malaysia AFYAA SETAPAK Full time

    We are seeking a dynamic and customer-focused individual to join our team as an Online Sales cum Customer Service Representative. In this role, you will be responsible for driving online sales and providing exceptional customer service to ensure a positive shopping experience for our customers. Proactively engage with online customers to understand their...

  • Online Sales Representative

    2 weeks ago

    Setapak, Malaysia AFYAA Setapak Full time

    **Key Responsibilities**: **1. Online Sales**: - Proactively engage with online customers to understand their needs and recommend products or services. - Utilize persuasive communication skills to drive sales and meet monthly revenue targets. - Keep abreast of product knowledge and promotions to effectively pitch and sell to customers. **2. Customer...

  • Sales & Customer Service: (Tm Point Wangsa Maju)

    2 weeks ago

    Setapak, Malaysia BIGEAST MISSION SDN BHD Full time

    Attend and respond to customers walk in to TMPoint Service Center to learn about and address their needs, complaints, or other issues with TM UNIFI services. - Recommend packages of services to customers by collecting customer information and analysing customer needs. - Process orders through online portal, prepare correspondences and fulfill customer needs...

  • Sales & Customer Service: (Tm Point Wangsa Maju)

    2 weeks ago

    Setapak, Selangor, Malaysia BIGEAST MISSION SDN BHD Full time

    Attend and respond to customers walk in to TMPoint Service Center to learn about and address their needs, complaints, or other issues with TM UNIFI services. Recommend packages of services to customers by collecting customer information and analysing customer needs.Process orders through online portal, prepare correspondences and fulfill customer needs to...

  • Customer Service

    2 weeks ago

    Setapak, Malaysia TOP GLOBAL FOOD AND BEVERAGES SDN BHD Full time

    Respond and assist customers in a friendly and professional manner. - Handle customer inquiries, providing accurate information about our menu, services, and promotions. - Process customer orders with precision, ensuring accuracy and timely delivery. - Address and resolve customer concerns, complaints, and feedback promptly and professionally. - Collaborate...

  • Online Sales Assistant

    3 weeks ago

    Setapak, Malaysia AFYAA SETAPAK Full time

    Untuk berinteraksi melalui panggilan telefon bersama pelanggan tetap dan baru. - Untuk Follow up dan balas pertanyaan pelanggan berkenaan dengan produk yang dibeli oleh mereka melalui aplikasi TikTok, Facebook dan WhatsApp. - Untuk maintain hubungan yang baik bersama pelanggan. - Dapat bekerjasama dalam satu kumpulan untuk capai target...

  • Online Admin Moderator

    2 weeks ago

    Setapak, Selangor, Malaysia perniagaan bekalan ilmu Full time

    Basic computer's knowledge skills (Microsoft Office).Friendly, responsible and disciplined attitude.Help to maintain the online platform (Website, TikTok, Shopee, FB & IG), updating as and when necessary.Excellent knowledge of Facebook, Instagram, TikTok, Shopee and other social media best practices.Handle customer's enquiries/orders/complaints via...

  • Customer Service

    3 weeks ago

    Setapak, Malaysia IMAAN UNIVERSAL RESOURCES SDN BHD Full time

    _**Kami memerlukan seseorang yang berpengalaman dalam bidang sales dan customer service, minat mendalam untuk belajar perkara baru, seorang yang sukakan suasana bekerja bersama team, seorang yang ada self-motivation yang tinggi, dan boleh bekerja di bawah minimum supervision.**_ **ADAKAH ANDA YANG KAMI CARI??** Jika anda berminat untuk mengembangkan diri...

  • Customer Service

    4 weeks ago

    Setapak, Malaysia IMAAN UNIVERSAL RESOURCES SDN BHD Full time

    _**Kami memerlukan seseorang yang berpengalaman dalam bidang sales dan customer service, minat mendalam untuk belajar perkara baru, seorang yang sukakan suasana bekerja bersama team, seorang yang ada self-motivation yang tinggi, dan boleh bekerja di bawah minimum supervision.**_ **ADAKAH ANDA YANG KAMI CARI??** Jika anda berminat untuk mengembangkan diri...

  • Customer Service

    2 weeks ago

    Setapak, Selangor, Malaysia IMAAN UNIVERSAL RESOURCES SDN BHD Full time

    _**Kami memerlukan seseorang yang berpengalaman dalam bidang sales dan customer service, minat mendalam untuk belajar perkara baru, seorang yang sukakan suasana bekerja bersama team, seorang yang ada self-motivation yang tinggi, dan boleh bekerja di bawah minimum supervision.**_**ADAKAH ANDA YANG KAMI CARI??**Jika anda berminat untuk mengembangkan diri dan...

  • Customer Service

    4 weeks ago

    Setapak, Malaysia IMAAN UNIVERSAL RESOURCES SDN BHD Full time

    _**Kami memerlukan seseorang yang berpengalaman dalam bidang sales dan customer service, minat mendalam untuk belajar perkara baru, seorang yang sukakan suasana bekerja bersama team, seorang yang ada self-motivation yang tinggi, dan boleh bekerja di bawah minimum supervision.**_ **ADAKAH ANDA YANG KAMI CARI??** Jika anda berminat untuk mengembangkan diri...

  • Customer Service

    2 weeks ago

    Setapak, Selangor, Malaysia IMAAN UNIVERSAL RESOURCES SDN BHD Full time

    _**Kami memerlukan seseorang yang berpengalaman dalam bidang sales dan customer service, minat mendalam untuk belajar perkara baru, seorang yang sukakan suasana bekerja bersama team, seorang yang ada self-motivation yang tinggi, dan boleh bekerja di bawah minimum supervision.**_**ADAKAH ANDA YANG KAMI CARI??**Jika anda berminat untuk mengembangkan diri dan...

  • Customer Service

    2 weeks ago

    Setapak, Malaysia IMAAN UNIVERSAL RESOURCES SDN BHD Full time

    **SKOP KERJA**: - Berurusan dengan customer melalui call, whatsapp dan social media - Membantu customer untuk membuat order atau setelah membuat order secara atas talian - Menjaga hubungan dengan customer sedia ada dan yang baru - Merekod dan Menyusun database customer (ada basic dalam excel) - Membantu kerja-kerja berkaitan sales dan customer...

  • Online Sales Assistant

    2 weeks ago

    Setapak, Selangor, Malaysia AFYAA SETAPAK Full time

    Untuk berinteraksi melalui panggilan telefon bersama pelanggan tetap dan baru.- Untuk Follow up dan balas pertanyaan pelanggan berkenaan dengan produk yang dibeli oleh mereka melalui aplikasi TikTok, Facebook dan WhatsApp.- Untuk maintain hubungan yang baik bersama pelanggan.- Dapat bekerjasama dalam satu kumpulan untuk capai target sales.**REQUIREMENTS**:-...

  • Customer Service

    2 weeks ago

    Setapak, Selangor, Malaysia IMAAN UNIVERSAL RESOURCES SDN BHD Full time

    SKOP KERJA: Berurusan dengan customer melalui call, whatsapp dan social media Membantu customer untuk membuat order atau setelah membuat order secara atas talian Menjaga hubungan dengan customer sedia ada dan yang baru Merekod dan Menyusun database customer (ada basic dalam excel) Membantu kerjakerja berkaitan sales dan customer serviceKELEBIHAN: Commission...

  • Online Admin Moderator

    2 weeks ago

    Setapak, Malaysia perniagaan bekalan ilmu Full time

    Basic computer's knowledge skills (Microsoft Office). Friendly, responsible and disciplined attitude. Help to maintain the online platform (Website, TikTok, Shopee, FB & IG), updating as and when necessary. Excellent knowledge of Facebook, Instagram, TikTok, Shopee and other social media best practices. Handle customer's enquiries/orders/complaints via...

  • Customer Service Administrator By

    2 weeks ago

    Setapak, Selangor, Malaysia Manhattan Group Full time

    Position: Customer Service RepresentativeCompany: Manhattan GroupLocation: SetapakWorking Days: 6 days per week (5 days in-office, 1 day remote)Salary Range: RM2200 - RM2800Job Responsibilities:Responding to Customer Inquiries:Reservation Management:Assist guests with booking accommodations, manage reservations, and provide information regarding property...

  • Customer Service Representative

    2 weeks ago

    Setapak, Malaysia AFYAA Setapak Full time

    **JOB DESCRIPTION**: - To follow up and reply to customers inquires regarding their product purchase on Social Media such as TikTok, Facebook, WhatsApp. - To build a long lasting relationship with customers. - To make sure customers is satisfied and will repeat the product purchase. **JOB REQUIREMENTS**: - Minimum qualification SPM/Diploma in Customer...

  • Online Customer Service

    2 weeks ago

    Setapak, Malaysia NADZ Miracle Sdn Bhd Full time

    **職責：** - 優化客戶服務體驗，培養積極參與的客戶並促進有機成長。 - 掌控客戶問題並追蹤問題直至解決。 - 建立明確的使命並啟動針對該使命的策略。 - 制定服務程序、政策和標準。 - 護膚和美容知識（額外優勢） - 保留準確的記錄並記錄客戶服務行動和討論。 -...