[24/7 Rotational Shift
3 weeks ago
**Responsibilities**
- Handling pre-online flight booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation
- To exceed customers' expectations in terms of customer service & accurate information
- Work in a team to achieve the required KPI elements and SLA.
**Requirements**:
- Required language(s)**:Japanese and English** (able to converse, read and write)
- Experience in BPO/call center background will be an added advantage
**Salary**: RM7,500.00 - RM8,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
Application Question(s):
- When would you be able to start working with us?
**Language**:
- Japanese (required)
Expected Start Date: 03/04/2024
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