[24/7 Rotational Shift

3 weeks ago


Shah Alam, Malaysia IGT Malaysia Full time

**Responsibilities**
- Handling pre-online flight booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation
- To exceed customers' expectations in terms of customer service & accurate information
- Work in a team to achieve the required KPI elements and SLA.

**Requirements**:

- Required language(s)**:Japanese and English** (able to converse, read and write)
- Experience in BPO/call center background will be an added advantage

**Salary**: RM7,500.00 - RM8,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

Application Question(s):

- When would you be able to start working with us?

**Language**:

- Japanese (required)

Expected Start Date: 03/04/2024



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