E-commerce Manager

2 months ago

Shah Alam, Malaysia Amazin' Graze Full time

We're looking for an E-commerce Manager to lead the regional online team and be responsible for driving AG’s eCommerce presence in existing and new markets
- Plan and lead e-commerce marketing strategy to support the new product digital launches and big campaign periods
- Develop a strategy to grow the online business and revenue
Increase visibility of the e-commerce website and campaigns, increase assortment on all accounts, and drive sales through promotions
- Manage performance marketing team in terms of media buy and ensure effective and efficient use of media budget for ad spend and search engine optimisation (SEO)
- Monitor web traffic statistics and analyse product/pricing strategies, sales data, and promotions by generating reports and developing KPIs to create actionable plans to drive business growth
- Analyse and provide reports from the customer database and ensure the database is segmented effectively for targeted marketing activities
- Oversee products offered and merchandising to maximise sales and ensure orders delivered are accurate. Work directly with suppliers/vendors to ensure product details are up-to-date on the site, as well as removed discontinued product lines
- Identify weaknesses in existing processes, promotions and develop pragmatic solutions within budgetary constraints by communicating with senior management about initiatives and project metrics, as well as brainstorm fresh strategies

**Job Requirements**:

- Master's or bachelor's degree in areas of information technology (e-commerce), business administration in e-commerce, or equivalent graduate-level degree
- 6+ years' work experience preferably in e-commerce and/or digital marketing.
- Must have managed a team for more than 2 years.
- Experience in driving a consumer brand’s online channel is a plus.

**Core Competencies**:

- Experience in FMCG industry is an added advantage
- Experience in development and bringing improvements to procedures
- Demonstrated track record of devising online sales-enhancing strategies
- Strong analytical acumen and ability to generate and evaluate analysis
- Superb business acumen with a desire to manage your own business
- Driven and motivated
- Previous management and leadership experience especially in managing multiple sub departments
- Strong logical thinking and problem-solving skills at all times
- Strong leadership in building and managing a team

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