IT Executive
3 months ago
**JOB RESPONSIBILITIES**
- Supporting Hybrid & Virtual Event team with the daily set-up and production delivery of meetings and events delivered in the virtual event space
- Interfacing with both our internal/external teams and clients to ensure an understanding of platform and technology/tools
- Support team with production-based work, set-ups, tests, and rehearsals according to schedule and show flows:
Platform Operator for virtual events which can include the following:
- Meeting/Webinar Hosting
- Pinning and spotlighting presenters
- Sharing and advancing slides
- Managing Breakouts/Multiple sessions
- Managing engagement tools such as Q&A/ Polling/ Whiteboards
- Managing platform engagement tools
- Executing, Editing, Managing Video playback/live recording
- Responsible for technical production troubleshooting
- Recording sessions - to cloud and to hard drive when necessary
- Foster key internal business relationships with team members across all service lines
- Continue to develop overall skills base by taking advantage of training and development
- Ability to communicate effectively and build positive relationships with team members, clients, and suppliers / freelancers
Office Operations:
- Assist in the maintenance and troubleshooting of company networking and server infrastructure.
- Support the setup, configuration, and maintenance of printers, laptops, and other hardware.
- Provide IT support to staff, resolving technical issues related to hardware and software.
- Assist in monitoring and ensuring the security of the company's IT systems.
- Document processes, procedures, and technical solutions.
- Collaborate with the IT team to implement and improve IT policies and procedures.
- Stay updated with the latest industry trends and technologies.
**JOB QUALIFICATION & REQUIRED SKILLS**
- Diploma or Degree in Computer Studies or other relevant fields or its equivalent.
- 1 year of working experience. Fresh graduates are welcome to apply.
- Knowledge of digitalization or Cloud Computing is an added advantage.
- Good communication skills in English and Bahasa Malaysia.
- Experience in Zoom, Teams, Vimeo and WebEx Meetings, Webinars, and Events with knowledge of and ability to implement each platform's evolving functionality.
- Proven experience in event production, specifically executing tasks in a time-sensitive and mission-critical system environment.
- Ability to work autonomously to complete tasks on-schedule and on-spec.
- Good technical understanding/ ability to problem solve and adapt.
- Ability to remain calm under pressure.
- Flexibility in work schedule.
- Proficient in Microsoft Office (specifically PowerPoint) and other software relevant to the role/company.
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM2,400.00 per month
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