Fulfilment & Packing - Contract Basis

3 weeks ago


Kajang, Malaysia PNQ EMPIRE SDN BHD Full time

**JOB DESCRIPTION**

**Order processing, delivery and return customer’s order across eCommerce platform and marketplaces (Lazada, Shopee, Tiktok, Website)**

1. Fulfilment and packing of daily orders, handle return and exchanges

2. Take active ownership of every incoming and outgoing transaction globally on time

3. Monitor and manage inventory level to ensure healthy stock levels to meet sale forecast

4. Manage product listings and promotions and ensure all information are accurate on the platform

5. Identify, analyze and interpret product treads or patterns through the platform historical data

6. Perform data extraction and development of reports for costing/data requirements

7. Coordinate with multiple stakeholders to gather and disseminate data retrieve from the online platform

8. Coordinate with logistic company on shipment arrangement and custom clearance

9. Coordinated and update the information for transportation of goods between customer and supplier globally

10. Updating tracking platform on a regular basis and follow up closely with the relevant parties’ store solve complaints, with satisfaction

11. Response To Customer Enquiries and Issues Promptly, with completeness and accuracy

12. Ensure Platform Job closure as per target set

13. Ensures Smooth Execution of Daily Operational Job Orders

14. Performon boarding duty for supplies job order delivery

15. Contribute To the Execution of Marketing Campaigns

16. Assist to attend walk-in customers

17. Perform ad-hoc duties assigned

**Job Type**: Contract
Contract length: 3 months

Pay: RM1,500.00 per month

Schedule:

- Day shift

Application Deadline: 05/20/2024
Expected Start Date: 05/22/2024


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