Reservation & Guest Ambassador

The Guest Ambassador will be responsible to provide an excellent and consistent level of service to your customers, to contribute to the smooth and efficient running of the Reception within the Rooms Division. Welcome the guests and to assist them with hotel show around. Attentive and focused on providing efficient service and meaningful experiences to the...

**Work location: Bangsar / Damansara** **Job Overview**: - Convert all guest bookings done through the Reservations department - Proactively identify opportunities to maximize revenue opportunities or occupancy of the hotel or cluster of hotels **Responsibilities**: - Achieve/exceed personal revenue/ occupancy targets set by the reporting manager - Adopt...

Job DescriptionThe Guest Service Ambassador will be the first point of contact for guests upon arrival at the Park Hyatt Kuala Lumpur. The successful candidate will possess excellent customer service skills and be able to work effectively in a fast-paced environment.Main ResponsibilitiesProvide exceptional service to guests, responding to their needs and...

**Job Overview**: - Convert all guest bookings done through the Reservations department - Proactively identify opportunities to maximize revenue opportunities or occupancy of the hotel or cluster of hotels **Responsibilities**: - Achieve/exceed personal revenue/ occupancy targets set by the reporting manager - Adopt a sales focused mindset. Actively...

**Job Summary** - To serve as the main point of contact for all room reservations request. Reservation Administrator is responsible for answering calls in order, taking and updating the guest reservation in the Property Management System. - Responsible to ensure all reservations correspondence is replied and entered correctly into the property management...

**Key Responsibilities** - **Reservation Management**:_ - Accurately input and update reservation details in the hotel’s reservation system. - Confirm, modify, and cancel reservations as needed. - **Customer Service**:_ - Provide prompt and courteous responses to guest inquiries, addressing any concerns or special requests. - Offer information about hotel...

**Job Number** 23152632 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

**Basic Function** - Performing day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. **Responsibility and Authority** - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Handle Reservations and administration duties - Handle and process...

The Reservations Supervisor will ensure the smooth and effective operation of the Reservations Department and make sure the reservations team exceeds all professional standards and delivers the required level of service. He or she will be assisting the Reservations Manager in ensuring maximum guest satisfaction, average rate and...

**Duties** - Handle advance room reservations, ensure availability, quote rates, and guarantee all reservations with approved payments, especially during high occupancy. Ensure clear guest communication on full charges for non-arrivals and report if the forecasted full house is not achieved. - Maintain close relationships with key business clients. - Type...

**Additional Information** Malaysian Only **Job Number** 24095531 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation...

**Job Number** 24093720 **Job Category** Reservations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...

**Additional Information** Malaysian Only **Job Number** 23203360 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation...

**Job Number** 24059592 **Job Category** Reservations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. - To lead Reservations Agent’s Team and ensure their tasks are carried out efficiently. - To work closely with other department especially Front Office...

Eastin Hotel Kuala Lumpur is a distinguished 5-Star business class hotel offering 388 rooms of international standards. Nestled in the upscale locale of Jalan Damansara, our hotel enjoys a strategic location surrounded by golf courses, shopping malls, and office buildings. Perfectly situated for both business and leisure travelers, Eastin Hotel is just a...

**Job Number** 23134967 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks,...

As the Centralised Revenue & Reservation Manager at Mana Mana Suites, you will oversee reservations, customer service and revenue management. Your goal is to maximise occupancy, revenue, and guest satisfaction while leading a team dedicated to exceptional service and data-driven pricing strategies.Key Responsibilities:Revenue Management and...

**Job Number** 23127471 **Job Category** Reservations **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...

**Job Number** 24095242 **Job Category** Reservations **Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and...