Reservation Officer
7 days ago
**Basic Function**
- Performing day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties.
**Responsibility and Authority**
- Handling phone call enquiries at Reservations.
- Follow procedures of call taking
- Handle Reservations and administration duties
- Handle and process individual reservations.
- Handle and process group and series booking and including taking booking appropriate chasing and rooming list.
- Check credit worthiness where applicable with Accountant.
- Handle and process deposits.
- Maintain an efficient administration system including record keeping, filing and guest history.
- Develops close working relationships with all business suppliers.
- Ensure sales leads are forward to Sales department for action
- To achieve a level of service quality that consistently meets the expectations of guests and internal customers.
**Salary**: RM2,000.00 - RM2,200.00 per month
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Reservations: 1 year (preferred)
**Language**:
- English and Bahasa Melayu (preferred)
Ability to Commute:
- Kuala Lumpur (required)
-
Reservations Officer
4 weeks ago
Kuala Lumpur, Malaysia BTS HOTEL SDN BHD Full time1. Sells hotel rooms and make reservations according to room’s availability, accords the appropriate corporate / contract rates that are applicable to Companies or Travel Agents. 2. To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure. 3. To follow-up on...
-
Reservation Officer
7 days ago
Kuala Lumpur, Malaysia Hotel Grand Continental Full timeMaximisation of room sales and revenue for the hotel - supervise the taking of reservations and operates systems in accordance with minimum company standards. - Ensure the department operates with a sales attitude and all personnel are aware of sales opportunities with the hotel which assist with the maximum of revenue. - Ensure commercial management...
-
Tour Operation Officer
2 weeks ago
Kuala Lumpur, Malaysia Better Choice Travel & Tours Sdn Bhd Full time**TOUR OPERATION OFFICER** **Location: Cheras, Selangor** **Responsibilities**: - Arranging and making reservations for booking confirmations - Collaboration with overseas agent for the request on hotel reservation, transfer & etc - Good negotiation skill with ground operator agents **Requirements**: - At least 1 year(s) of working experience in the...
-
Reservation Officer
4 weeks ago
Kuala Lumpur, Malaysia Berjaya Times Square Hotel Full time**Job Requirements**: - Diploma or Degree holder in Hotel Management or any other equivalent. - Customer oriented with strong leadership skill. - Good interpersonal and communication skill. - Team Player and must be self-motivated and result oriented. - Computer literate and able to work independently. - Committed, dedicated and high job...
-
Reservation Officer
16 hours ago
Kuala Lumpur, Malaysia Berjaya Times Square Hotel Full time**Job Requirements**: - Diploma or Degree holder in Hotel Management or any other equivalent. - Customer oriented with strong leadership skill. - Good interpersonal and communication skill. - Team Player and must be self-motivated and result oriented. - Computer literate and able to work independently. - Committed, dedicated and high job...
-
Reservation Officer
4 weeks ago
Kuala Lumpur, Malaysia Cosmo Hotel Kuala Lumpur Full timeTo confirm reservations for rooms according to the room’s availability. - Accord the rates that are currently in effect and arrange the billing according to the hotel procedures. - To handles all group tours/ conventions including the rooming list. - To record all reservations neatly and accurately on prescribed forms. - To neatly file all updated...
-
Reservations Officer
2 weeks ago
Kuala Lumpur, Malaysia Avillion Hotel Group Sdn Bhd Full timeJob Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...
-
Reservations Officer
2 weeks ago
Kuala Lumpur, Malaysia Avillion Hotel Group Sdn Bhd Full timeJob Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...
-
Reservations Officer
1 week ago
Kuala Lumpur, Malaysia Avillion Hotel Group Sdn Bhd Full timeMust possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. At least 1-year working experience in a related field would be an added advantage. Must have good communication skills - written and spoken. Job Description: To handle FIT Hotel room reservations. To upsell and cross sell alternate room category to help grow...
-
Kuala Lumpur, Malaysia Hyatt Place Kuala Lumpur Bukit Jalil Full timeSummary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...
-
Reservation Supervisor
1 week ago
Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...
-
Reservations Operations Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeAt Hyatt Hotels Corporation, we're seeking a highly skilled and experienced Team Leader to join our Reservations team. As a key member of our front office leadership team, you'll be responsible for assisting with the efficient running of the department in line with our Corporate Strategies and brand standards.The ideal candidate will have a strong background...
-
Reservation Assistant
2 weeks ago
Kuala Lumpur, Malaysia Cosmo Hotel Kuala Lumpur Full time**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. - To lead Reservations Agent’s Team and ensure their tasks are carried out efficiently. - To work closely with other department especially Front Office...
-
Reservation Manager
4 weeks ago
Kuala Lumpur, Malaysia FUN AND SUN HOLIDAYS SDN BHD Full time1. Handling And Managing Reservations Process Through Various Communication Platforms. 2. Handle Inquiries And Obtain Correct Information Regarding Details Of Reservation. 3. Confirm And Process Reservation Requests. 4. Ensure All Information Pertaining To Reservations Are Properly Taken And Entered Into The System. 5. Correspondence With Different Airlines...
-
Revenue and Reservation Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mana-Mana Suites Sdn Bhd Full timeAs the Centralised Revenue & Reservation Manager at Mana Mana Suites, you will oversee reservations, customer service and revenue management. Your goal is to maximise occupancy, revenue, and guest satisfaction while leading a team dedicated to exceptional service and data-driven pricing strategies.Key Responsibilities:Revenue Management and...
-
Reservation Manager Hotels
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full timeThe Reservation Manager is responsible for overseeing the Hotel Global Reservation of the organization, ensuring smooth operations across all distribution channels. This role is pivotal in managing bookings, optimizing distribution strategies, and ensuring alignment with revenue goals. The individual must maintain a global perspective to address regional...
-
Reservation Agent
5 days ago
Kuala Lumpur, Malaysia Eastin Hotel Kuala Lumpur Full timeEastin Hotel Kuala Lumpur is a distinguished 5-Star business class hotel offering 388 rooms of international standards. Nestled in the upscale locale of Jalan Damansara, our hotel enjoys a strategic location surrounded by golf courses, shopping malls, and office buildings. Perfectly situated for both business and leisure travelers, Eastin Hotel is just a...
-
Hotel Distribution and Reservations Leader
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full timeResponsibilitiesThe successful candidate will be responsible for:Overseeing the daily operations of the reservation department, ensuring efficient and accurate processing of bookings.Developing and enforcing reservation policies, procedures, and standards.Managing and resolving customer feedback related to reservations, including ensuring customer...
-
Reservation Executive
1 week ago
Kuala Lumpur, Malaysia Asian Trails (M) Sdn Bhd Full time**Purpose of the role** Asian Trails’ Reservation Executive is a key component of the complete reservation process including starting from receiving requests from travel agents abroad; prepare offers and quotations, timely follow-up and booking of all services with our branch offices, hotels and suppliers in Malaysia and Singapore. You are also...
-
Team Leader
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeWe're seeking a seasoned professional to join our Reservations team as a Team Leader, responsible for managing the day-to-day operations of the department and driving business growth through innovative strategies and solutions. The ideal candidate will have extensive experience in reservations or front office operations, preferably within luxury hotels, and...