Reservations Officer

Maximisation of room sales and revenue for the hotel - supervise the taking of reservations and operates systems in accordance with minimum company standards. - Ensure the department operates with a sales attitude and all personnel are aware of sales opportunities with the hotel which assist with the maximum of revenue. - Ensure commercial management...

**Job Requirements**: - Diploma or Degree holder in Hotel Management or any other equivalent. - Customer oriented with strong leadership skill. - Good interpersonal and communication skill. - Team Player and must be self-motivated and result oriented. - Computer literate and able to work independently. - Committed, dedicated and high job...

To confirm reservations for rooms according to the room’s availability. - Accord the rates that are currently in effect and arrange the billing according to the hotel procedures. - To handles all group tours/ conventions including the rooming list. - To record all reservations neatly and accurately on prescribed forms. - To neatly file all updated...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. At least 1-year working experience in a related field would be an added advantage. Must have good communication skills - written and spoken. Job Description: To handle FIT Hotel room reservations. To upsell and cross sell alternate room category to help grow...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

1. Handling And Managing Reservations Process Through Various Communication Platforms. 2. Handle Inquiries And Obtain Correct Information Regarding Details Of Reservation. 3. Confirm And Process Reservation Requests. 4. Ensure All Information Pertaining To Reservations Are Properly Taken And Entered Into The System. 5. Correspondence With Different Airlines...

**JOB DESCRIPTION**: Total responsiveness to the needs/request of our guests. Review arrival report daily. The quality of neighborliness is optimized. Keeps the management updated on rooms inventory Ensures that associates promote the hotel facilities and services Administers day to day operations of the Reservation department. Works closely with the Sales...

We are pleased to announce an incredibly exciting opportunity to join our Cargo team as a Cargo Reservations Agent. In this position, you will ensure the smooth operational flow of cargo through acceptance and management of bookings. You will monitor and record reservations and ensure all aspects of the bookings are properly recorded and submitted. You will...

Job Description: - Overview of Duties: - To perform duties within the framework defined by the hotel as supervised by Director of Sales & Marketing. - Responsible for the overall smooth running of the Reservation department. - Have a clear understanding of the hotel and department's vision, mission and core values and integrate this into the division's...

**Role: Customer Service Representative (Reservation)** - Language: Japanese - Start Date: 5th July & 6th Sep - Location: Kuala Lumpur - Salary: RM 6000 to RM 7000 - Language Allowance: RM 1500 - KPI Bonus: Up to 16% - Education: Fresh Graduates welcome - Experience: Preferred, not mandatory - Shift: 07:00am to 10:30 pm (Shift based) - Assist customers with...

Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques. - Promote the Hotel’s (and WYNDHAM generally) products and services. - Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region. - Develop and maintain a regular pattern of sales calls. - Prepare and execute action...

**Responsibilities**: - To provide welcoming atmosphere to guests with great smile and warm assistance at front office. - To assist guests efficiently, courteously and professionally in all front office related functions. - To handle check in process, registration and room assignment, assist in pre-registration and blocking of reservation when necessary. -...

Performing all check-in and check-out tasks - Managing online and phone reservations - Informing customers about payment methods and verifying their credit card data - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - **Register guests collecting necessary information (like contact details and...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer - Restaurant Reservations Centre (Local Only), Grand Hyatt Kuala LumpurGrand Hyatt Kuala Lumpur MY - 10 - Kuala LumpurFood and BeverageAdministrativeFull-timeLocalSummaryYou will be responsible to provide an excellent and consistent...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer - Restaurant Reservations Centre (Local Only), Grand Hyatt Kuala LumpurLocation: Grand Hyatt Kuala Lumpur, MY - 10 - Kuala LumpurDepartment: Food and BeverageType: Full-timeEmployment: LocalSummaryYou will be responsible for providing an...

* Takes care of the arrival and departure processes for guests in compliance with internal procedures. - Maintains excellent relations with the welcomers, ensuring their activities complement each other. - Informs guests about the formalities, any particular conditions relating to their stay and the services available. - Handles phone calls - Passes on...

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. Ultimately, you should be able to ensure our front desk provides professional and...

**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...