Duty Manager

Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : English Optional languages : Malay KEY TASKS - Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. - During their duty...

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Assist, help and supervise the Guest Service Supervisors, Guest Service Assistants, Cashiers, Concierge including those of Limousine Services and Valet Services. -...

**Job Description**: Duty Manager is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

Supervises overall activities in the department especially during the absent of Head of Department - Supervises and delegates duties to supervisors and prepares work schedule for them. - Develops weekly host’ schedules, monitors team attendance and put up the leave calendar - Supervises all sections and improvements in operation where she/he finds...

Assisting Front Office Manager in the overall day to day operations whilst on duty. - Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all guests to maximize customer satisfaction. - Ensure quality in all aspects of work and among the staff in the...

Duty Manager (Pre-opening) at Kimpton Naluria Kuala Lumpur@ The ExchangeDo you see yourself as Duty Manager with IHG?Oversee night audit function and preparation of daily financial reports.Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.Work with Superior and Director of Finance in the preparation and management...

The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

Job description - Be consistently familiar with every type of accommodation and services in the Hotel. Enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relation/ customer service within Front...

Position based at Travelodge Bukit Bintang A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out...

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times. - Personally and frequently verify that guests are receiving the best possible service during check-in and check-out. - Ensuring hotel guests are registered in accordance with Front Office policies and procedures. - Ensures that all...

Job descriptions & requirements - Fluent in English language. - Able to work under minimum supervision. - Be consistently familiar with every type of accommodation and services in the Hotel, enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential...

**Basic Function** To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. **Responsibility and Authority** - Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: - Rooms for leisure groups are blocked 2 days in...

Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relations/ customer service within the Hotel Front Office. -...

Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relations/ customer service within the Hotel Front Office. -...

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by...

**Job Number** 23139822 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...