Duty Manager

Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : English Optional languages : Malay KEY TASKS - Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. - During their duty...

Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : English Optional languages : Malay KEY TASKS - Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. - During their duty...

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Assist, help and supervise the Guest Service Supervisors, Guest Service Assistants, Cashiers, Concierge including those of Limousine Services and Valet Services. -...

Duty Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

Supervises overall activities in the department especially during the absent of Head of Department - Supervises and delegates duties to supervisors and prepares work schedule for them. - Develops weekly host’ schedules, monitors team attendance and put up the leave calendar - Supervises all sections and improvements in operation where she/he finds...

Supervises overall activities in the department especially during the absent of Head of Department - Supervises and delegates duties to supervisors and prepares work schedule for them. - Develops weekly host’ schedules, monitors team attendance and put up the leave calendar - Supervises all sections and improvements in operation where she/he finds...

**SUMMARY**: - To be responsible for the management and overall performance of the Guest Service section and ensure maximum guest satisfaction. - To supervise the Guest Service Representatives in their daily duties and responsibilities: - To assist all residents and guests, and ensure the delivery of prompt and efficient service at all times. - To address...

**DUTIES AND RESPONSIBILITIES** - Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. - Assists in VIP’s arrival & departure. - Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. - Checks on registration...

**Job Summary** Under the general guidance and direction of the Assistant Front Office Manager or delegate and within the limits of the established Meliá Kuala Lumpur policies, procedures and departmental standard manual, is responsible for participating in all activities of the administration and smooth running of the Hotel. **What will I be doing?** As...

Assisting Front Office Manager in the overall day to day operations whilst on duty. - Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all guests to maximize customer satisfaction. - Ensure quality in all aspects of work and among the staff in the...

Assisting Front Office Manager in the overall day to day operations whilst on duty. - Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all guests to maximize customer satisfaction. - Ensure quality in all aspects of work and among the staff in the...

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: - Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. - Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for...

The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

Job description - Be consistently familiar with every type of accommodation and services in the Hotel. Enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relation/ customer service within Front...

Job description - Be consistently familiar with every type of accommodation and services in the Hotel. Enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relation/ customer service within Front...

Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times, maintain a professional work environment with supervisors and staff. - Attend to guest complaint and concern in a professional manner and provide the solution and guest satisfaction as per Hotel desired level of service and in...

Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. '¢ Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. '¢ Handle all levels of associates professionally. '¢ The Duty Manager...

To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...