Front Office Assistant
3 weeks ago
Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- **Register guests collecting necessary information (like contact details and exact dates of their stay)**:
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations
- Maintain updated records of bookings and payments'
'Work Remotely
- No
**Job Types**: Full-time, Internship
**Salary**: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Maternity leave
Schedule:
- Day shift
- Evening shift
- Rotational shift
**Education**:
- STM/STPM (preferred)
**Experience**:
- Office Assistant: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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