Front Office

6 months ago


Kuala Lumpur, Malaysia GRABSTAY MANAGEMENT SDN BHD Full time

A front desk position typically involves being the first point of contact for visitors and guests, both in person and over the phone. Responsibilities may include greeting and directing visitors, answering phone calls, managing appointments and reservations, handling inquiries and providing information, and maintaining a clean and organized reception area. Additionally, front desk personnel may assist with administrative tasks such as sorting mail, managing correspondence, and coordinating office supplies. It is important for front desk staff to possess excellent communication and customer service skills, as they often serve as the face of the organization. Please note that specific job descriptions may vary depending on the industry and organization.

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions.

**Job Types**: Full-time, Internship

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Office Assistant: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)
- Mandarin (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)


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