Reservation Officer

Maximisation of room sales and revenue for the hotel- supervise the taking of reservations and operates systems in accordance with minimum company standards. Ensure the department operates with a sales attitude and all personnel are aware of sales opportunities with the hotel which assist with the maximum of revenue. Ensure commercial management techniques...

**Basic Function** - Performing day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. **Responsibility and Authority** - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Handle Reservations and administration duties - Handle and process...

1. Reports directly to the Reservations / Revenue Manager 2. Make reservations for the guests from all segments, ie. Corporate, Wholesale, OTA, Group, Long-stays, etc. 3. Provide customer service support with the highest standard of professionalism as you navigate through the guests’ requests 4. Sell additional services and upselling of the Hotel’s...

**Duties** 1. Handling advance room reservations determining availability, quoting rates documentation of reservation. In addition, be able to monitor and control during a high occupancy stage that all reservations are “Guaranteed” by a form of payment approved by the Hotel. Ensuring that all correspondence to Guest has clarity that a full charge will...

**TOUR OPERATION OFFICER** **Location: Cheras, Selangor** **Responsibilities**: - Arranging and making reservations for booking confirmations - Collaboration with overseas agent for the request on hotel reservation, transfer & etc - Good negotiation skill with ground operator agents **Requirements**: - At least 1 year(s) of working experience in the...

To confirm reservations for rooms according to the room’s availability. - Accord the rates that are currently in effect and arrange the billing according to the hotel procedures. - To handles all group tours/ conventions including the rooming list. - To record all reservations neatly and accurately on prescribed forms. - To neatly file all updated...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

DutiesHandling advance room reservations determining availability, quoting rates documentation of reservation. In addition, be able to monitor and control during a high occupancy stage that all reservations are "Guaranteed" by a form of payment approved by the Hotel. Ensuring that all correspondence to Guest has clarity that a full charge will be levied if...

Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. At least 1-year working experience in a related field would be an added advantage. Must have good communication skills - written and spoken. Job Description: To handle FIT Hotel room reservations. To upsell and cross sell alternate room category to help grow...

1. Reports directly to the Reservations / Revenue ManagerMake reservations for the guests from all segments, ie. Corporate, Wholesale, OTA, Group, Long-stays, etc.Provide customer service support with the highest standard of professionalism as you navigate through the guests' requestsSell additional services and upselling of the Hotel's products and...

Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. - To lead Reservations Agent’s Team and ensure their tasks are carried out efficiently. - To work closely with other department especially Front Office...

Job Description: To handle FIT Hotel room reservations. To upsell and cross sell alternate room category to help grow business. To monitor on room availability in order to avoid overbooked situation.Job Requirements: Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. At least 1year working experience in a related...

To confirm reservations for rooms according to the room's availability. Accord the rates that are currently in effect and arrange the billing according to the hotel procedures. To handles all group tours/ conventions including the rooming list. To record all reservations neatly and accurately on prescribed forms. To neatly file all updated correspondence. To...

SummaryCome and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

1. Handling And Managing Reservations Process Through Various Communication Platforms. 2. Handle Inquiries And Obtain Correct Information Regarding Details Of Reservation. 3. Confirm And Process Reservation Requests. 4. Ensure All Information Pertaining To Reservations Are Properly Taken And Entered Into The System. 5. Correspondence With Different Airlines...

Duties & ResponsibilitiesTo be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management.Product Knowledge: Reports to Reservation/E-Commerce Manager To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant figures and...