Reservation Officer

1. Sells hotel rooms and make reservations according to room's availability, accords the appropriate corporate / contract rates that are applicable to Companies or Travel Agents. 2. To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure. 3. To follow-up on...

**Basic Function** - Performing day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. **Responsibility and Authority** - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Handle Reservations and administration duties - Handle and process...

**TOUR OPERATION OFFICER** **Location: Cheras, Selangor** **Responsibilities**: - Arranging and making reservations for booking confirmations - Collaboration with overseas agent for the request on hotel reservation, transfer & etc - Good negotiation skill with ground operator agents **Requirements**: - At least 1 year(s) of working experience in the...

**Duties** 1. Handling advance room reservations determining availability, quoting rates documentation of reservation. In addition, be able to monitor and control during a high occupancy stage that all reservations are “Guaranteed” by a form of payment approved by the Hotel. Ensuring that all correspondence to Guest has clarity that a full charge will...

'¢ Ensure that all Front office correspondence is filed accordingly. '¢ Handle all office supplies and equipment requisition. '¢ Provide guidance and assistance to Telephone Operator in special requests or problem that may arise in the department. '¢ Handle special projects delegated by Reservations Manager / E-Commerce Assistant Manager '¢ Take charge...

To confirm reservations for rooms according to the room’s availability. - Accord the rates that are currently in effect and arrange the billing according to the hotel procedures. - To handles all group tours/ conventions including the rooming list. - To record all reservations neatly and accurately on prescribed forms. - To neatly file all updated...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Job Description: - To handle FIT Hotel room reservations. - To upsell and cross sell alternate room category to help grow business. - To monitor on room availability in order to avoid overbooked situation. Job Requirements: - Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. - At least 1-year working experience in...

Must possess at least a Diploma either in Hospitality / Hotel Management or its equivalent. At least 1-year working experience in a related field would be an added advantage. Must have good communication skills - written and spoken. Job Description: To handle FIT Hotel room reservations. To upsell and cross sell alternate room category to help grow...

Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt Place Kuala Lumpur, Bukit Jalil - will mark the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...

**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. - To lead Reservations Agent’s Team and ensure their tasks are carried out efficiently. - To work closely with other department especially Front Office...

Eastin Hotel Kuala Lumpur is a distinguished 5-Star business class hotel offering 388 rooms of international standards. Nestled in the upscale locale of Jalan Damansara, our hotel enjoys a strategic location surrounded by golf courses, shopping malls, and office buildings. Perfectly situated for both business and leisure travelers, Eastin Hotel is just a...

Job Descriptions: - To maintain an effective filling system for the Reservation department. - Responsible and accountable for all the data input and statistical information relevant to reservations and sales - To answer all incoming correspondence within the time limit set in the policy & procedure (within the same working day). - Must work at all times in...

The Ticketing Officer **helps passengers to plan for their trips**. He/She answers questions on travel arrangements such as routes and time schedules. - He/She makes and confirms reservations. - He/She calculates the expenses and sells tickets to the passengers. - Plans route and computes ticket cost, using schedules, rate books, and computer. - Reads coded...

'¢ Handle travel arrangements for customers and ensure smooth operations '¢ Manage corporate account, ticket issuance and bookings as well as enquires on fares '¢ Ensure ticket issuance is based on the Airline Companies terms and conditions and in line with the travel agency requirements '¢ Give advisory services on matters relating to travel visas '¢...

Provides overall leadership and guidance to the housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, gives training for newly recruited employees, audits and inspects housekeeping personal work assignments, and requisitions supplies. Take care of the budget and budget control for the department. - To have a wide...

**Role: Customer Service Representative (Reservation)** - Language: Japanese - Start Date: 5th July & 6th Sep - Location: Kuala Lumpur - Salary: RM 6000 to RM 7000 - Language Allowance: RM 1500 - KPI Bonus: Up to 16% - Education: Fresh Graduates welcome - Experience: Preferred, not mandatory - Shift: 07:00am to 10:30 pm (Shift based) - Assist customers with...

Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques. - Promote the Hotel’s (and WYNDHAM generally) products and services. - Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region. - Develop and maintain a regular pattern of sales calls. - Prepare and execute action...

Responsibilities - Front desk telephone answering - Handle room booking via phone, internet and walk - in. - Check in & check out room guest. - Department coordination ensuring room guest comfort - Guest relations - Cashiering - Night auditor. - Processes reservations from the sales office, other hotel departments, and travel agents. - Open and close the...