Front Office Supervisor

SummaryAs a Front Office Supervisor, you will play a key role in overseeing the daily operations of the front desk and ensuring a seamless guest experience. Your primary responsibility is to supervise and support the front office team, maintain high service standards, and assist inresolving guest inquiries or issues. Also play a vital role in maintaining the...

RESPONSIBILITIES: - To ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system. - To maximize revenue by converting enquiries, recognising business prospects and taking every opportunity to upsell, including promoting premium bookings - To...

_**Key Responsibilities**_:_ **1) Supervision and Leadership**: - Oversee the front office staff, including receptionists, front desk agents, and concierge, to ensure efficient and courteous service. - Assist with training new hires and provide ongoing training to maintain high performance. - Schedule shifts and manage staffing levels to meet operational...

**Duties & Responsibilities**: - To lead the Front Office Team and maintain a good working relationship with your own associates and all other departments. - To lead and drive the team in achieving the guest comments (all guest comments platform and channel) goal set by the Hotel. - Ensure to read the communications logbook and acted going on and off duty....

Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...

Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...

About the Role A Front Office Assistant's primary responsibility is to be the first point of contact for a business, handling various administrative and customer service tasks at the front desk or reception area. You are required to manage appointments, answer phones, greet hotel guest, and provide general administrative support, ensuring a smooth and...

Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...

Duties and Responsibilities: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimized in accordance to the QSS - To maintain a good working relationship with own colleagues and all other departments. - Punctual, wearing the hotel uniform with...

About the RoleWe are seeking a Front Office Intern to join our dynamic team at COBNB Sdn. Bhd. In this internship role, you will support the Front Office team in ensuring a smooth and pleasant guest experience from check-in to check-out. This position is ideal for students or fresh graduates looking to gain hands-on experience in the hospitality industry.Job...