Front Office Supervisor
7 days ago
**Responsibilities**:
- 1) Overseeing front office operations
- 2)Handling all incoming reservations and OTA.
- 3) Reconcile reservations paperwork with account department.
- 4) Register guests and assigns rooms. Accommodates special requests whenever possible.
- 5) Assists in pre-registration and blocking of rooms for reservations.
- 6) Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.
- 7) Understands room status and room status tracking.
- 8) Knows room locations, types of rooms available, and room rates.
- 9) Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- 10) Knows the location and types of available rooms as well as the activities and services of the property.**Benefits**:
- EPF
- SOCSO
- Annual Leave
-
Front Office Supervisor
7 days ago
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Front Office Supervisor
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