Reservation Manager
2 weeks ago
**JOB DESCRIPTION**:
Total responsiveness to the needs/request of our guests.
Review arrival report daily.
The quality of neighborliness is optimized.
Keeps the management updated on rooms inventory
Ensures that associates promote the hotel facilities and services
Administers day to day operations of the Reservation department.
Works closely with the Sales department in regards of time Card, gather bookings, VIP bookings, building up modern corporate accounts and guarantees cut off dates are followed to.
Plans and screens colleague rosters.
Keeps up and/or creates appropriate strategies within the Reservations department.
Guarantees proficient strategies and contact between move and office areas to carry out work procedures.
Responsible for preparation of occupancy forecast.
Screens room stock control overbooking situation.
Overhauls partners on room rate changes.
Overhauls partners on rules and approaches administering uncommon promotion.
Guarantees room rates are upgraded in Lodging Operations System.
Following of no-shows and cancellations and ad libs methods to correct such situations.
**QUALIFICATION**:
Bachelor Degree/Diploma in Hotel Management from a good Institute.
**EXPERIENCE**:
Minimum of Three - Five years of work experience, and one 2 years in similar profile in Revenue department in a 5 stars hotel/apartment establishment.
**KNOWLEDGE, SKILLS AND ABILITIES**:
Knowledge of computer and hotel software.
Good written and oral communication skills.
Possess marketing and sales skills.
Ability to do multitasking and work well under pressure
Trading as Oakwood Hotel & Residence Kuala Lumpur at Jalan Ampang. Accommodate guest by providing 4 star hotel services standard and facilities.
Bachelor's or Equivalent
-
Reservation Manager
3 weeks ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 24079132 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...
-
Reservations Manager
2 weeks ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Additional Information** Malaysian Only. **Job Number** 24068570 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...
-
Reservation Manager
1 week ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23125645 **Job Category** Reservations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...
-
Reservation Manager
2 weeks ago
Kuala Lumpur, Malaysia FUN AND SUN HOLIDAYS SDN BHD Full time1. Handling And Managing Reservations Process Through Various Communication Platforms. 2. Handle Inquiries And Obtain Correct Information Regarding Details Of Reservation. 3. Confirm And Process Reservation Requests. 4. Ensure All Information Pertaining To Reservations Are Properly Taken And Entered Into The System. 5. Correspondence With Different Airlines...
-
Reservation Supervisor
2 weeks ago
Kuala Lumpur, Malaysia UOA Hospitality Sdn Bhd - VE Hotel & Residence Full timeThe Reservations Supervisor will ensure the smooth and effective operation of the Reservations Department and make sure the reservations team exceeds all professional standards and delivers the required level of service. He or she will be assisting the Reservations Manager in ensuring maximum guest satisfaction, average rate and...
-
Reservation Agents
2 weeks ago
Kuala Lumpur, Malaysia Parkroyal Collection & Pan Pacific Serviced Suites Kuala Lumpur Full time**Responsibilities**: - Handling and managing reservations process through various communication platforms. - Handle inquiries and obtain correct information regarding details of reservation. - Confirm and process reservation requests. - Ensure all information pertaining to reservations are properly taken and entered into the system.**Benefits**: -...
-
Reservation Supervisor
3 weeks ago
Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time**Duties & Responsibilities** To be responsible in providing the most efficient and courteous hotel reservations service and to undertake other duties and responsibilities as required by the Management. Product Knowledge: - Reports to Reservation/E-Commerce Manager - To assist Reservation Manager/E-Commerce Manager with the forecasting (with relevant...
-
Assistant Reservation Manager
2 weeks ago
Kuala Selangor, Malaysia Marriott Full time**Responsibilities**: Job Description JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximi Job Description JOB SUMMARY Responsible for soliciting and managing of reservations...
-
Reservations
2 weeks ago
Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full timeSummary We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we offer**: - Fun and...
-
Reservations
2 weeks ago
Kuala Lumpur, Malaysia Destination Hotels Full timeSummary We are currently looking for individual with excellent customer service, able to multitask and grab the opportunity to turn enquiry into business! We want someone who is able to ensure fast and efficient response to all reservation channels, while ensuring the accuracy of room availability and reservation records! **What we offer**: - Fun and...
-
Reservations Officer
2 weeks ago
Kuala Lumpur, Malaysia BTS HOTEL SDN BHD Full time1. Sells hotel rooms and make reservations according to room’s availability, accords the appropriate corporate / contract rates that are applicable to Companies or Travel Agents. 2. To take down reservations by phone, fax or any other form of communications and make the reservations or amendments according to the Reservations Procedure. 3. To follow-up on...
-
Revenue & Reservation Manager
2 weeks ago
Kuala Lumpur, Malaysia Else Kuala Lumpur Full time**Duties & Responsibilities**: **Revenue**: - Analyze market trends, competitor performance, and historical data to identify revenue opportunities and recommend pricing strategies. - Develop and implement pricing strategies and tactics to optimize revenue across different market segments and distribution channels. - Monitor and adjust room rates,...
-
Reservation Assistant
4 weeks ago
Kuala Lumpur, Malaysia Golden Destinations by ICE HOLIDAYS Sdn Bhd Full time**Requirements** - Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career - Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position - Require Language(s) (write, read & speak) - English, Mandarin, Bahasa Malaysia (Optional) - Good follow up...
-
Reservations Agent
4 weeks ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Additional Information** Malaysian Only **Job Number** 24095531 **Job Category** Reservations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation...
-
Reservation Agent
3 weeks ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23122644 **Job Category** Reservations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...
-
Assistant Reservation Manager
3 weeks ago
Kuala Lumpur, Malaysia Pullman Kuala Lumpur Bangsar Full timeJob Description: - Overview of Duties: - To perform duties within the framework defined by the hotel as supervised by Director of Sales & Marketing. - Responsible for the overall smooth running of the Reservation department. - Have a clear understanding of the hotel and department's vision, mission and core values and integrate this into the division's...
-
Executive-reservations
2 weeks ago
Kuala Lumpur, Malaysia Marriott International, Inc Full time**Job Number** 23127471 **Job Category** Reservations **Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...
-
Actuarial Reserving Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Crossell Full timeJob Description: The Actuarial Reserving Expert will be responsible for assisting in the completion of quarterly and annual valuations on assigned portfolios. This will involve working under the lead of the Head of Reserving P&C SID and supporting both Vice Presidents in the preparation of local and group reserves for Asian markets excluding Japan. Key...
-
Reservation & Customer Service Administrator
2 weeks ago
Kuala Lumpur, Malaysia Mont Oro (M) Sdn Bhd Full time2. Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various outlets operations. 3. Assist to make all outlets reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures. 4. Coordinate with event department and manage...
-
Reservation Officer
3 weeks ago
Kuala Lumpur, Malaysia Hotel Grand Continental Full timeMaximisation of room sales and revenue for the hotel - supervise the taking of reservations and operates systems in accordance with minimum company standards. - Ensure the department operates with a sales attitude and all personnel are aware of sales opportunities with the hotel which assist with the maximum of revenue. - Ensure commercial management...