Client Experience Champion

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

Liaise with customers to obtain information and data required for system setup and implementation and support After Sales. - Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them. - Prepare and maintain system documentation in accordance with any new releases and updates. - Compiling and...

**CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...

**Role Objectives** - Boosting Sales and Revenue: The Service and Client Relations Executive will be tasked with actively seeking out new sales opportunities within our existing client base, thus driving increased revenue for our Aftersales services. - Dormant Client Reactivation: This role will involve identifying clients who have become dormant or have...

DCAP is a fast-growing fintech company empowering hire purchase and consumer lending businesses with one of the most innovative models in the region. We are on a mission to make people's life better by empowering sustainable accessibility to financial services and mobility by focusing on customers, innovation, and technology. If you’re looking to be a...

**Job description** **ChatDaddy **is a fast-growing company focused on creating a future where small and medium enterprises can expand their businesses more efficiently by leveraging on WhatsApp. We’re actively expanding into emerging markets and looking for passionate, adventurous individuals to join us in this venture. If you think you’re ready to...

About the opportunity - Identifying business opportunities by researching prospects and evaluating their position in the industry i.e., identifying sales opportunity and generating leads. - Reaching out to new clients and making presentations/pitches outlining the benefits of products. - Maintaining relationships with all potential clients by providing...

**Company Description** "To be the most loved everyday food and groceries destination!" - that’s our mission at foodpanda. foodpanda (small 'f') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in...

Scope of duty: 1. Manage and expand relationships with corporate clients and proactively identify further new business opportunities. 2. Develop a client-focused relationship to understand their needs so that proposed solutions address their issues. 3. Support sales and marketing activities organized by the company. 4. Making calls to potential clients...

**Key Responsibilities**: - Consultative Sales: Employ a consultative approach to sales, collaborating closely with clients to understand their pain points and recommending training programs that align with their strategic goals. - Client Relationship Management: Build and maintain strong relationships with C-suite executives, HR leaders, and...

**Position **:Key Account Representative **Location**: Bangsar South **Salary**: RM3,000 - RM4,000 **Working Hours**: Monday - Friday / 8.30am - 5.30pm **Contract Duration **:12 month (Renew based performance) - Building trust relationships with existing and potential clients and continuously seeking for business growth opportunities. - Understanding client...

Responsible to handle in-bound sales calls, website inquiry, existing and/or new client - Contact potential or exising clients to provide info and create awareness about the company’s events - Ensure all enquiries are attended to in a timely and professional manner and sales SOP’s are adhered to - Provide after-sales services and accumulate customer...

**Receptionist Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of...

**ChatDaddy **is a fast-growing company focused on creating a future where small and medium enterprises can expand their businesses more efficiently by leveraging on WhatsApp. We’re actively expanding into emerging markets and looking for passionate, adventurous individuals to join us in this venture. **ChatDaddy Hero Product** WhatsApp Team...

**Your new roles & responsibilities**: - Building rapport with the client’s person-in-charge and the business decision-makers. - Understanding the client’s business needs and requirements. - Routing and supporting the Account Managers on qualified leads for further development and closure. - Conducting target customer research, identifying key customer...

**ChatDaddy **is a fast-growing company focused on creating a future where small and medium enterprises can expand their businesses more efficiently by leveraging on WhatsApp. We’re actively expanding into emerging markets and looking for passionate, adventurous individuals to join us in this venture. **ChatDaddy Hero Product** WhatsApp Team...

Responsibilities: - Ability to keep the customer at the forefront of all requests and advocate for the customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issues raised by clients and escalate to the next level if can’t be solved beyond our expertise - Communicate to other department and...

Responsibilities: - To conduct research to identify new markets and customers’ needs - To arrange business meetings with prospective clients - Build long-term relationships with new and existing customers - Handle end-to-end recruitment and ensure positions are filled in a timely manner in line with clients’ expectations. - Gather detailed information...

Our client: A global leader in facilitating connections within the marketing landscape, offering a centralized platform for streamlined management and distribution of creative content across diverse media formats. With offices in 30 countries and a global presence in over 116 countries, their platform ensures access to content from anywhere in the world...

**6 months contract role (renewable)**: - **Work Location: Kerinchi, Bangsar**: - **Work shift rotation: morning, noon, midnight** **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product &...