Manager

2 weeks ago

Kuala Lumpur, Malaysia Standard Chartered Full time

**Job***: Operations

**Primary Location***: Asia-Malaysia-Bukit Jalil KL

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 31/Jul/2023, 6:34:11 AM

**Unposting Date***: Ongoing

**Role Responsibilities**

**Business**
- Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.

***Processes**
- Manage and/or resolve alerts/cases.
- Follow the Screening DOI to process risk events in line with Assess, Analyse, Act (AAA) process.
- Do further analysis and escalations using knowledge about complex products
- Implement/roll-out Group and FCC processes/DOIs.
- Maintain and recommend (for approval by the relevant Risk Committee), appropriate processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.

**People and Talent**
- Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
- Collaborate with training teams to input to training curriculum to support closing of capability gaps.
- Ensure the respective team is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
- Ensure staff in the respective team have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

**Risk Management**
- Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
- Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
- Analyse significant financial crime risk events (e.g.non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions.

**Governance**
- Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
- Propose control improvements, enhancements and simplifications where appropriate.
- Support all control checks undertaken by FCC under the Operational Risk Framework (ORF).
- Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities.
- Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
- Ensure tracking and remediation of surveillance and investigations related regulatory findings.
- In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
- Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
- Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
- Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function.

**Key stakeholders**
- FCC Controls representatives in group and country.

**Other Responsibilities**
- Embed Here for good and Group’s brand and values in FCSU,
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

**QUALIFICATIONS**

**TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS**
- 5 to 10 years of relevant work experience in the following areas:
For screening:

- Sanctions and screening (name and transaction) surveillance skills
- Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.
- Banking: knowledge in terms of customers, products and transactions
- Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude.
- Excellent communication in English (articulation and writing).

**About Standard Chartered**

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