Retail Assistant Parcelhub, Taming Jaya

3 days ago

Balakong, Malaysia Glory HR Solutions Full time

**Responsibilities**:

- Greet and assist customers via walk-ins, calls and Whatsapp in a friendly and professional manner to ensure high levels of customer satisfaction.
- Provide support to customers' inquiries by providing accurate information regarding courier services, pricing and shipment solutions.
- Manage, scan, and organize incoming and outgoing domestic and international parcels accurately and efficiently.
- Collaborate with the team to achieve sales targets and customer satisfaction goals.
- Maintain clean, hygienic and organize all areas of the branch.
- Perform any ad-hoc tasks as assigned by the manager.

**Requirements**:

- Possess at least **Diploma** education qualified.
- At least 1 year experience in courier services, retail or a similar role is preferred.
- Good communication in Bahasa Malaysia and English.
- Ability to use computer and basic skill in Microsoft Excel.
- Possess energy, integrity a positive attitude, hardworking, independent and customer service oriented.
- Able to work commit retail hours, on weekends and also able to rotate around different store location as and when required.

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Professional development
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Performance bonus
- Yearly bonus

Application Question(s):

- Able to work on Saturday? (Compulsory)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Retail Assistant (Courier Service): 1 year (preferred)

**Language**:

- English (preferred)

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