Technical Product Analyst

2 weeks ago


Kuala Lumpur, Malaysia PERSOLKELLY_RHQ Full time

WE ARE HIRING FOR MNC

Job Details:
Position : Technical Product Analyst

Company Industry : Oil & Gas

Working Hours : Monday - Friday (8:30 A.M. -4:30 P.M. OR 1:00P.M. -9:00P.M.)

Working Location : Menara Tan & Tan, Jln Tun Razak, Kuala Lumpur, 50450 Kuala Lumpur

Working Duration: 12 months contract with PERSOLKELLY (renewable basis)

Remuneration : Basic RM3,000 to RM4,500 (based on qualification & experience) with statutory contribution + leave entitlement + insurance & medical coverage

WHO CAN APPLY:

- Bachelor’s Degree in Business, Finance, or Computer Science/Information Systems
- Strong problem-solving and analytical skills - effectively evaluates information/data to resolve complex issues
- Strong communication skills - collaborates well with others to solve problems and communicates in a clear and effective manner
- Customer service oriented - demonstrates ability to build strong customer relationships and considers customer point-of-view when responding to reported issues
- Growth mindset - displays willingness to learn new tasks and adjust responsibilities as needed to achieve team priorities
- Experienced in problem/incident management and full lifecycle system support
- Must be able to work independently without day-to-day supervision
- Experience in quality assurance, control, and compliance processes a plus
- Previous experience with Travel & Expense processes/systems a plus

JOB SCOPE:

- Production Support: Assist with troubleshooting issues related to Travel & Expense systems by investigating problems, contacting vendors, and engaging internal DT and functional teams. Ensure timely resolution and compliance with service-level agreements.
- System Maintenance/Upgrades: Assist with testing and implementation of system upgrades and enhancements
- Reporting: Assist with weekly/monthly reporting processes in Concur and OneDrive
- Process Improvements: Collaborate with colleagues to identify potential process improvements to increase efficiencies and meet changing organizational demands
- Projects: Assist with creating/updating documentation, developing test scripts, coordinating test execution, and supporting system integration/user acceptance testing, deployment, and go-live support
- Please also provide your expected salary and notice period



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