Technical Support Analyst

by asking the right questions, analyzing and allocating the case appropriately based - on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding - test center administrators through the corrective steps. - Document details of cases and prioritize according to urgency and importance in - Salesforce. Monitor...

**Role: Technical Business Analyst for Production Support - Compliance Technology** **Experience: Total 8+ (4+ years as IT BA relevant (Preferred Banking background))** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of experience working as a Business Analyst or a...

**Job Description Details**: **Role Title: Technical Business Analyst** **Role Type: Initial 12 month and Extendable Contract through Optimum Infosolutions - KL, Malaysia** **Job Location: KualaLumpur, Malaysia** **Job Description (JD)** - Should be having more than 7 to 8 years of work experience in the banking industry and have more than 4 years of...

Job DescriptionThe role of a Service Desk Analyst at Ørsted involves providing technical support to users via phone and chat, as well as dispatching tickets and ensuring that calls are recorded and solutions communicated.You will be part of a global team working closely together with different business units across the globe. As a team, we have good...

Job OverviewWe are seeking a highly skilled Technical Solutions Analyst to join our team. As a key member of our organization, you will be responsible for analyzing data related to technology systems, processes, and performance.Your primary goal will be to uncover insights, identify opportunities for improvement, and collaborate with teams to implement...

**Position: Technical Application Support - AS400** **Working Location: Kuala Lumpur** **Basic Offered: Up to RM 8,000** **Responsibilities**: - Managing code migration across environments to ensure continued and synchronized functionality - Providing front-end support to clients and other ad-hoc related matters **Job Requirements** - Bachelor’s...

As a technical support analyst, you are required to provide Level 1 Incident and Service Request support for IT infrastructure, and Microsoft technology on end user devices. **Responsibilities**: - Work on service request tickets by receiving and handling requests for service, following agreed procedures. (Including set up new user’s accounts, give...

Identify severity of case by asking the right questions, analysing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test centre administrators through the corrective steps - Monitor support queues in Salesforce and take accountability in following through with...

**Position: Technical Application Support - AS400** **Working Location: Kuala Lumpur** **Basic Offered: Open for Negotiation** **Responsibilities**: - Managing code migration across environments to ensure continued and synchronized functionality - Providing front-end support to clients and other ad-hoc related matters **Job Requirements** - Bachelor's...

Hi Hope you are doing well! I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our...

Job DescriptionThis Technical Claims Analyst role requires strong analytical skills and attention to detail.Key ResponsibilitiesWarranty Data AnalysisAnalyze market technical problem trends through warranty claim data.Jointly study with local suppliers, factory engineers, and technical staff on difficult market cases.Communication and TrainingPrepare and...

**About Datacom**: Datacom is Australasia's largest homegrown technology services business of over 7600 people, from humble beginnings as a small family business, we have enjoyed healthy, organic, and sustainable growth to become a large multinational, that proudly holds on to our ‘small family business feel. **At the centre of our vision and values...

We are looking for a Technical Business Analyst to join our Global Technology Solutions (GTS) team at ResMed Inc. As a key member of our Direct to Consumer (DTC) and Retail team, you will be responsible for analyzing business needs and developing technical solutions to meet those needs.The ideal candidate will have a strong background in business analysis,...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...

**Position: Desktop Support Analyst** **Tenure: 2 years (Renewable basis)** **Location: Shah Alam** **Working Hour: Night Shift (9pm - 6am) (Fixed Shift)** **Salary: RM 2800 - RM 3100 + Allowance (RM 500 shift allowance + RM 400 Training allowance)** **Responsibilities**: - Resolve technical issues related to ArcGIS Desktop, ArcGIS Online, ArcGIS...

**Position:Implementation Support Analyst** **Basic Salary: RM 2800 - RM 3100** **Allowance: RM 500 Shift + RM 400 Training** **Working Location: Shah Alam** **Tenure: 2 Years Contract (Renewable Basis)** **Working Hour: Night Shift (Fixed)** **Responsibilities**: - Resolve technical issues related to ArcGIS Desktop, ArcGIS Online, ArcGIS Enterprise,...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...