Technical Support

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

**Salary**: RM3000-5000 - Deal with in-house users directly, create documentation - Deal with external vendor **Job Requirement**: - Diploma/ Degree in Computer Science or Information Technology - Certification in Microsoft, Google Workspace is advantageous - Prior experience in technical support, basic network support, desktop support or similar role -...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...

Aqi Intl is seeking a highly skilled Technical Support Professional to join our team. As an Executive Technical Support specialist, you will be responsible for delivering premium technical support and customer service to Lenovo users and clients.ResponsibilitiesResolve technical issues arising from everyday computer use, ensuring excellent customer...

About UsAt Orange Business, we are committed to providing exceptional service to our customers. As a Technical Support Manager, you will play a critical role in ensuring that our customers receive high-quality support.You will be responsible for leading a team of technical support engineers and ensuring that they have the necessary skills and knowledge to...

Executive Technical SupportAn opportunity to work with Aqi Intl as a technical support specialist, providing premium customer service to Lenovo users and clients.

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

Job OverviewThe role of Voice & UC Support Engineer involves providing technical support to customers, resolving production issues, and ensuring the smooth operation of software and systems through maintenance and integrations.This is an exciting opportunity for an experienced hands-on person who can work as part of a team, diagnose and resolve complex...

Dear, Greetings from Quess Global Malaysia! We are actively hiring for 'Technical Support' job role. The details of the same are as below; Job Role : Technical support role Job Type : 3-4 months Contract (can be extended based on the client) Location : KL Sentral Language : English Education : Diploma or Degree Experience : 1 year in Technical Support and...

We are seeking a highly motivated and skilled IT Support Consultant to join our team. As an IT Support Consultant, you will provide technical support to our customers and ensure their success with our Enterprise and Business software solutions.ResponsibilitiesYour responsibilities will include:Responding to customer inquiries and providing technical support...

Diagnose and troubleshoot technical issues related to POS hardware, software, and network systems to ensure timely resolution and mínimal disruption to business operations. - Guide customers through troubleshooting steps specific to POS systems, ensuring a clear understanding and effective problem resolution tailored to their needs. - Maintain accurate...

We are seeking a highly skilled Technical Support Expert to join our Centre of Expertise team. As a Technical Support Expert, you will be responsible for supporting the AU-NPP solution and Alliance Access, resolving complex customer technical problems, and identifying areas of improvement in products, support tools, or documentation.Your key responsibilities...