Technical Support Intern

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

**_Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...

**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...

**Junior Technical Support**: We are looking for a motivated, energetic and skillful Junior Technical Support who has the ability to create solutions that offer the best client experience. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details easily, we’d like to meet you. Ultimately, you will...

About the RoleThis role involves assisting customers worldwide with solving their Swift operational challenges on a daily basis.The ideal candidate will be technically minded and willing to acquire an in-depth understanding of the entire Swift product suite used by our customers.Sharing knowledge and expertise with both customers and colleagues is crucial in...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

Job DescriptionAs a Technical Customer Support Engineer, you will be responsible for providing end-to-end service support to customers worldwide.Responsibilities:Answer customers' queries interacting mainly through web-cases.Work with customers to establish the root cause of problems and provide solutions.Build and maintain customer relationships and...

**Responsibilities**: - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

Job OverviewThe Technical Support Engineer role at Herbalife International, Inc. is designed to provide end-user equipment support and collaborate with various stakeholders to resolve technical issues.Key ResponsibilitiesEnd-User Equipment Support: Provide hands-on experience in troubleshooting and resolving issues related to desktops, laptops, mobile...

3-5 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Join a team recognized for leadership, innovation and diversity**:** FUTURE IS WHAT WE MAKE IT** **Technical Support Professional** **Malaysia** Honeywell offers employees the opportunity to work on the world’s most exciting projects, redefining the cities we live in, the buildings where we work, and the vehicles that move us. **We are currently...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Diagnose and troubleshoot technical issues reported by customers. - Guide customers through the resolution process, providing step-by-step instructions and explanations. - Escalate unresolved issues to the appropriate internal teams, such as engineering or product development, and follow up until resolution. - Document customer interactions, including the...

Join us at TNS Inc. as a Helpdesk Support Specialist and contribute to delivering exceptional customer experiences through our innovative technology solutions.Job ResponsibilitiesAs a key member of our support team, you will be responsible for providing timely and effective support to our customers, ensuring their satisfaction and loyalty to our brand.Key...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...