Technical Support

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Technical Support Posting Date : 20 Mar 2025 | Close Date : 18 Jun 2025Client Background: Established over 10 years in Malaysia. Specialist and market leader in providing enterprise security system, integrated door access control, and total customization solution.Industry: Electrical/ Security SurveillanceLocation: ManjungTenure: PermanentWorking Hours:...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

**Salary**: RM3000-5000 - Deal with in-house users directly, create documentation - Deal with external vendor **Job Requirement**: - Diploma/ Degree in Computer Science or Information Technology - Certification in Microsoft, Google Workspace is advantageous - Prior experience in technical support, basic network support, desktop support or similar role -...

**Job Purpose**: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Lenovo PCCW Solutions Limited. As a Technical Support Specialist, you will provide first-level technical support to end-users, assisting with IT-related issues and ensuring smooth operation of systems and services.

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...

Aqi Intl is seeking a highly skilled Technical Support Professional to join our team. As an Executive Technical Support specialist, you will be responsible for delivering premium technical support and customer service to Lenovo users and clients.ResponsibilitiesResolve technical issues arising from everyday computer use, ensuring excellent customer...

TNS Inc. is seeking a skilled Technical Helpdesk Support professional to join our team.About the RoleThis is an exciting opportunity for a motivated and customer-oriented individual to work as a Technical Helpdesk Support specialist in a dynamic and growing company.As a Technical Helpdesk Support specialist, you will be part of a support team providing...

Miki Travel Asia seeks a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical support, with experience in troubleshooting and resolving complex technical issues.ResponsibilitiesProvide technical support to customers via phone, email, and chat platforms. Troubleshoot and resolve technical issues...

Executive Technical SupportAn opportunity to work with Aqi Intl as a technical support specialist, providing premium customer service to Lenovo users and clients.