Technical Support

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

3-5 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Applies Diagnostic techniques to...

EVEN FRESHERS WHO CAN SPEAK MANDARIN CAN APPLYResponsibilitiesProvide technical support to customers via phone, email, or chat.Diagnose and troubleshoot hardware and software issues for clients.Document and track customer interactions and technical issues in the support system.Assist in the installation and configuration of software and hardware.Collaborate...

Hiring for Malaysians ClientsJob Description:-Technical Support Level #2Required: Japanese LanguageBasic Telecom, MS-Office, ATT Products, Networks Fundamentals, Network Design Level 1 and 2Excellent written and verbal skills in English (CEFR B2 and above)Technical Support serving as escalation resource to resolve complex issues with the following products;...

Urgent Opening – Japanese Technical Support Location: Kuala Lumpur, Malaysia Salary: RM15,000/month Diploma or higher Language: Japanese Start Date: ASAPWe're hiring a skilled Technical Support professional with strong knowledge in: Web technologies, IAM (SSO, IDPs), Graph & SCIM APIs Webhooks, live streaming, mail servers, networks MAM/MDM/EMM solutions...

Company DescriptionNew & Urgent RequirementsTechnical SupportTechnical SupportROLE: - Technical SupportLocation: Kuala Lumpur, Malaysia. Salary: RM 15,000 Education: Diploma and above holder Joining Date: ASAP Required Skill-set : Strong technical knowledge and practical understanding in: Web technologies, Identity and Access Management (Single Sign On,...

Job descriptionPossess technical expertise in at least one technical specialty and can solve complex technical problems through troubleshootingDeliver a great customer experience by showing empathy, professionalism, and taking full ownership of each case.Respond to customer-submitted emails in a timely mannerGuide customers through step-by-step...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...