Technical Support

Role and Responsibilities:Provide phone/email consultation to independently debug product problems reported by customer.Provides support on a worldwide basis. (Customers from Korea)Provide technical support to customers for technologies, products, and/or solutions.Typically, be responsible for resolving moderately and complex technical problems, depending on...

About UsRazorpay is India's leading full-stack Payments and Banking Platform, powering the digital financial infrastructure for over 10 million businesses. Founded in 2015, Razorpay enables businesses to accept, process, and disburse payments with ease, while offering innovative products across Payments, Capital, and Banking. Backed by marquee investors like...

EVEN FRESHERS WHO CAN SPEAK MANDARIN CAN APPLYResponsibilitiesProvide technical support to customers via phone, email, or chat.Diagnose and troubleshoot hardware and software issues for clients.Document and track customer interactions and technical issues in the support system.Assist in the installation and configuration of software and hardware.Collaborate...

*ROLE: Japanese speaker- Technical Support*Location: Kuala Lumpur, Malaysia. Salary: RM 15,000 Language: Japanese Education: Diploma and above holder Joining Date: ASAP *Required Skill-set* : Strong technical knowledge and practical understanding in: Web technologies, Identity and Access Management (Single Sign On, IDPs, Provisioning etc), Graph and SCIM...

Responsibilities:Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.Track ticket status and make sure no missing SLA (service level agreement).To prepare daily and detailed technical support reportCarry out a regular review of product performance / repair / returns dataUpdating daily and...

We are #hiring #Japanese #TechnicalSupport*ROLE: Native Japanese - Technical Support*Location: Kuala Lumpur, Malaysia. Salary: RM 15,000 Language: Japanese Education: Diploma and above holder Joining Date: ASAP *Required Skill-set* : Strong technical knowledge and practical understanding in: Web technologies, Identity and Access Management (Single Sign On,...

Job descriptionPossess technical expertise in at least one technical specialty and can solve complex technical problems through troubleshootingDeliver a great customer experience by showing empathy, professionalism, and taking full ownership of each case.Respond to customer-submitted emails in a timely mannerGuide customers through step-by-step...

As aTechnical Support Engineer, you will be tasked with monitoring and maintaining an organization's computer systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.Responsibilities include:You will be right at the heart of matters as you...

DUTIES AND RESPONSIBILITIES:Sales Technical Support for Server and Storage ProductsL1.5 Server Technical Support :Responsibilities:Support 's on-site engineers with server and storage technical issues.Include technical diagnosis, solution consulting, and related services.Utilize telephone, email, and chat tools providedAdhere to the specified SLA for...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets.Key Responsibilities:Provide...