Technical Support

EVEN FRESHERS WHO CAN SPEAK MANDARIN CAN APPLYResponsibilitiesProvide technical support to customers via phone, email, or chat.Diagnose and troubleshoot hardware and software issues for clients.Document and track customer interactions and technical issues in the support system.Assist in the installation and configuration of software and hardware.Collaborate...

Urgent Opening – Japanese Technical Support Location: Kuala Lumpur, Malaysia Salary: RM15,000/month Diploma or higher Language: Japanese Start Date: ASAPWe're hiring a skilled Technical Support professional with strong knowledge in: Web technologies, IAM (SSO, IDPs), Graph & SCIM APIs Webhooks, live streaming, mail servers, networks MAM/MDM/EMM solutions...

Job descriptionPossess technical expertise in at least one technical specialty and can solve complex technical problems through troubleshootingDeliver a great customer experience by showing empathy, professionalism, and taking full ownership of each case.Respond to customer-submitted emails in a timely mannerGuide customers through step-by-step...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets.Key Responsibilities:Provide...

Seeking a Technical Support Engineer to join our global technical support organization offering 24/7 support for our customers around the world. This is a very dynamic role where you will provide technical product expertise and excellent customer experience around Splunk's core platform, and participate in ongoing projects around tools, knowledge management,...

The Intern will support the IT Department in day-to-day technical operations, assist with system maintenance, troubleshoot hardware and software issues, and provide support for IT projects and initiatives.Key Responsibilities:Provide end-user support, infrastructure monitoring and system maintenance.Assist in coordination incident management, change...

Are you a tech-savvy problem solver with a passion for helping others? If you're fluent in Japanese and love tackling complex technical issues — this role is for you.What You'll Be DoingAs a Technical Support Specialist, you'll be the go-to expert for enterprise-level clients — diagnosing, troubleshooting, and resolving advanced technical issues while...

Position Title: Technical Support EngineerBase location: Malaysia or AustraliaWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll...

As an L1 Technical Support, you'll be the first line of defense in diagnosing and resolving technical issues for TIME's network and system users. You'll handle service tickets, monitor systems through Jira, and ensure timely resolutions or escalations to L2/L3 teams. This role is ideal for those passionate about IT support, troubleshooting, and delivering...

Job Title: Customer Support Application SpecialistTenure : PermanentWorking Location: Kuala Lumpur ( Hybird)Salary : up to Rm 8000In this role, you directly support our customers' ability to operate, configure, upgrade, and troubleshoot products effectively. Your technical expertise and problem-solving skills help maintain customer satisfaction across APAC...