Technical Support

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

**Salary**: RM3000-5000 - Deal with in-house users directly, create documentation - Deal with external vendor **Job Requirement**: - Diploma/ Degree in Computer Science or Information Technology - Certification in Microsoft, Google Workspace is advantageous - Prior experience in technical support, basic network support, desktop support or similar role -...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

Company OverviewØrsted A/S is a leading global developer of offshore wind farms, with a strong focus on sustainability and innovation. Our team works collaboratively to deliver high-quality services to our customers.Job DescriptionWe are seeking a highly skilled IT Technical Support Specialist to join our Global Service Desk team. As an IT Technical Support...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...

We are looking for a skilled Technical Support Specialist to join our team at Axrail. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to clients, ensuring timely issue resolution.You will work closely with clients, technical teams, and project managers to support, deploy, and optimize...

About the RoleWe are looking for a talented Technical Support Specialist to provide expert-level technical assistance to our clients. As a member of our support team, you will be responsible for troubleshooting and resolving complex technical issues via phone, email, or live chat.Key Responsibilities:Analyze and troubleshoot technical issues using multiple...

About the RoleWe are looking for a talented individual with strong technical skills and excellent communication abilities to fill the position of Technical Support Executive at GKash Sdn Bhd. The successful candidate will have prior experience in tech support or a similar role.

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

Dear, Greetings from Quess Global Malaysia! We are actively hiring for 'Technical Support' job role. The details of the same are as below; Job Role : Technical support role Job Type : 3-4 months Contract (can be extended based on the client) Location : KL Sentral Language : English Education : Diploma or Degree Experience : 1 year in Technical Support and...

Diagnose and troubleshoot technical issues related to POS hardware, software, and network systems to ensure timely resolution and mínimal disruption to business operations. - Guide customers through troubleshooting steps specific to POS systems, ensuring a clear understanding and effective problem resolution tailored to their needs. - Maintain accurate...

We are seeking a highly skilled Technical Support Expert to join our Centre of Expertise team. As a Technical Support Expert, you will be responsible for supporting the AU-NPP solution and Alliance Access, resolving complex customer technical problems, and identifying areas of improvement in products, support tools, or documentation.Your key responsibilities...

Job Responsibilities - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...