Technical Support Role

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Salary**: RM3000-5000 - Deal with in-house users directly, create documentation - Deal with external vendor **Job Requirement**: - Diploma/ Degree in Computer Science or Information Technology - Certification in Microsoft, Google Workspace is advantageous - Prior experience in technical support, basic network support, desktop support or similar role -...

Job DescriptionThis is an exciting opportunity to join our team as a Marketing Support Role. As a key member of our sales and service team, you will be responsible for driving growth and profitability in all assigned products.ResponsibilitiesDevelop and maintain positive customer relationships by meeting regularly with customers.Anticipate customer needs and...

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

Job OverviewThe role of Voice & UC Support Engineer involves providing technical support to customers, resolving production issues, and ensuring the smooth operation of software and systems through maintenance and integrations.This is an exciting opportunity for an experienced hands-on person who can work as part of a team, diagnose and resolve complex...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

About UsAt Orange Business, we are committed to providing exceptional service to our customers. As a Technical Support Manager, you will play a critical role in ensuring that our customers receive high-quality support.You will be responsible for leading a team of technical support engineers and ensuring that they have the necessary skills and knowledge to...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

Career Opportunities at TelecontinentAre you looking for a challenging and rewarding role in customer support? Look no further! As a Technical Support Associate at Telecontinent, you will play a vital role in delivering exceptional customer service and support to our clients.The ideal candidate will possess excellent communication and interpersonal skills,...

We are seeking a highly motivated and skilled IT Support Consultant to join our team. As an IT Support Consultant, you will provide technical support to our customers and ensure their success with our Enterprise and Business software solutions.ResponsibilitiesYour responsibilities will include:Responding to customer inquiries and providing technical support...

Businesslist: A Leading Role in IT DeliveryJob Overview: Businesslist is seeking a seasoned Technical Delivery Manager to lead our Java delivery teams. As a key member of our IT department, you will be responsible for planning and executing technical deliverables, ensuring timely project completion and high-quality results.Main Responsibilities:Technical...

Executive Technical Support (Thai and English Language Support) SHARE Job DescriptionThe Responsibilities of the Role:As L1.0 Technical Support, your role is to deliver premium technical support and customer service to Lenovo users and clients.Receive call/digital interactions to assist customers and clients with technical issues arising from everyday...

Role OverviewThe Technical Support Team Lead at Lenovo is responsible for leading a team of IT professionals in providing exceptional technical support services to customers and internal stakeholders.Main Responsibilities:Lead a team of technical support engineers, providing guidance, coaching, and performance feedback.Develop and maintain technical...

Job SummaryAs a Technical Support Expert at Wohn-Service-Team, you will play a crucial role in providing technical support and services to our clients. This involves installing, maintaining, and repairing power solutions and related systems at customer sites. We are looking for a highly skilled professional with a passion for electrical/electronic equipment...

Diagnose and troubleshoot technical issues related to POS hardware, software, and network systems to ensure timely resolution and mínimal disruption to business operations. - Guide customers through troubleshooting steps specific to POS systems, ensuring a clear understanding and effective problem resolution tailored to their needs. - Maintain accurate...

Executive Technical Support - (Vietnamese and English Language Support) SHARE Job DescriptionThe Position:As L1.0 Technical Support, your role is to deliver premium technical support and customer service to Lenovo users and clients.The Responsibilities of the Role:Receive call/digital interactions to assist customers and clients with technical issues...