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Technical Support Associate
1 week ago
Are you looking for a challenging and rewarding role in customer support? Look no further As a Technical Support Associate at Telecontinent, you will play a vital role in delivering exceptional customer service and support to our clients.
The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Additionally, experience in technical support or customer-facing roles is highly desirable.
In this role, you will be working closely with our team to provide top-notch support to our clients. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Respond to and resolve customer inquiries and technical issues
- Collaborate with the team to achieve business objectives
- Provide expert advice and guidance to customers
- Maintain accurate records and documentation
Requirements
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Experience in technical support or customer-facing roles (highly desirable)
- Strong analytical and problem-solving skills
- Ability to multitask and have good attention to detail
Benefits
- Competitive remuneration package
- Medical and hospitalization coverage
- EPF, SOCSO, and EIS coverage
Working Hours
- 9:00 AM - 6:00 PM (Monday - Friday)
- 9:00 AM - 1:15 PM (Saturday)
- Including public holidays (depending on the country where the service is provided)
Working Location
- Level 17, Menara Tokio Marine Life, No 189 Jalan Tun Razak, 50400 Kuala Lumpur
- Nearby Ampang Park MRT2/LRT station (within 5-minute walking distance)
