Technical Support

**Job Summary**: As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management. **Responsibilities**: -...

**Responsibilities**: Diagnosing and resolving technical issues reported by customers or end-users. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring in-depth product knowledge and staying updated on new features and...

0 - 3 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

Technical Support Posting Date : 20 Mar 2025 | Close Date : 18 Jun 2025Client Background: Established over 10 years in Malaysia. Specialist and market leader in providing enterprise security system, integrated door access control, and total customization solution.Industry: Electrical/ Security SurveillanceLocation: ManjungTenure: PermanentWorking Hours:...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

**Salary**: RM3000-5000 - Deal with in-house users directly, create documentation - Deal with external vendor **Job Requirement**: - Diploma/ Degree in Computer Science or Information Technology - Certification in Microsoft, Google Workspace is advantageous - Prior experience in technical support, basic network support, desktop support or similar role -...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...

Aqi Intl is seeking a highly skilled Technical Support Professional to join our team. As an Executive Technical Support specialist, you will be responsible for delivering premium technical support and customer service to Lenovo users and clients.ResponsibilitiesResolve technical issues arising from everyday computer use, ensuring excellent customer...

About UsAt Orange Business, we are committed to providing exceptional service to our customers. As a Technical Support Manager, you will play a critical role in ensuring that our customers receive high-quality support.You will be responsible for leading a team of technical support engineers and ensuring that they have the necessary skills and knowledge to...

Miki Travel Asia seeks a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical support, with experience in troubleshooting and resolving complex technical issues.ResponsibilitiesProvide technical support to customers via phone, email, and chat platforms. Troubleshoot and resolve technical issues...

Executive Technical SupportAn opportunity to work with Aqi Intl as a technical support specialist, providing premium customer service to Lenovo users and clients.

**About the Role**This position plays a critical role in ensuring that our customers receive exceptional technical support and product knowledge. As a Technical Service Specialist, you will be responsible for developing and implementing effective technical support plans and activities, providing expert technical advice, and inspecting products at distributor...

Specialist, Technical SupportWe strive to create an environment that empowers our people to innovate and deliver exceptional technical support.Our team is responsible for managing technical issues reported by end users and merchants.We monitor the production e-wallet services to ensure seamless transactions.We work closely with various teams to mitigate any...

Getronics, a leading IT service provider, is seeking an experienced Technical Support Specialist to join our team in Kuala Lumpur.Job Description:As a Technical Support Specialist, you will be responsible for providing high-quality technical support to clients, analyzing and resolving complex technical issues, and ensuring excellent customer satisfaction....