Current jobs related to Customer Support Executive - Kuala Lumpur - London Stock Exchange

  • Operations Executive

    7 months ago

    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    **OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

  • Operation Executive

    7 months ago

    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

  • Customer Service

    7 months ago

    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    **OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

  • Customer Support Executive

    1 week ago

    Kuala Lumpur, Malaysia AIME HEALTHCARE SDN. BHD. Full time

    Customer Support executive job description **Responsibilities**: - Answering customer questions to learn about their problem - Provide help and solution to customer issue - Ability to understand customer situation and have ability to asking question to get better idea on the situation - Ability to provide clear solution to the customer - Maintain positive...

  • Fundraising Specialist Intern

    3 days ago

    Kuala Lumpur, Malaysia SG Support Full time

    Job Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...

  • Executive, Journify Customer Support

    8 months ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Executive Ops & Customer Support - Journify **Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to...

  • Customer Support

    7 months ago

    Kuala Lumpur, Malaysia PRACBIZ SDN. BHD. Full time

    **Responsibilities**: - Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. - Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer...

  • Js Customer Support Executive

    2 weeks ago

    Kuala Lumpur, Malaysia Pasona Malaysia Full time

    **Job ID** **21545** **Position Title** - JS Customer Support Executive **Industry** - Computer/Information Technology - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As the first line support for network service including overseas locations,...

  • Customer Support Executive

    3 weeks ago

    Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

    **If you have the following, then we want you! (MUST HAVE)** **1) **Stable employment with more than 2 years of duration in each employment (Not a job hopper!). **2) **Full proficiency in English (to support global market) **3) **Interested in Forex industry **Industry: Forex Broker** **Location: Kuala Lumpur (Work from home until further...

  • Executive, Journify Customer Support

    8 months ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Manager Operations & Customer Support **Role Purpose**: - Responsible to assist Senior Executive of JCS to do investigation, analysis, data management and reporting. Expected to provide excellent customer service & experience by delivering accurate and timely response to feedback request/escalated cases. Where possible to proactively...

  • Customer Support

    7 months ago

    Kuala Lumpur, Malaysia Hayat Technologies Sdn Bhd Full time

    The Customer Support Executive in HAYAT Technologies Sdn Bhd plays a crucial role in providing (SELANGKAH). This individual will serve as the primary point of contact for customer inquiries, complaints, and technical support requests. The Customer Support Executive will be responsible for delivering exceptional customer service, troubleshooting technical...

  • Customer Support Executive

    5 days ago

    Kuala Lumpur, Malaysia Hubble Pte Ltd Full time

    **Who are we looking for**: We are looking for a Customer Support Executive who is energetic and ambitious. You will play a part in developing solutions that will completely revolutionize the construction industry. You will support development and execute tests to ensure product quality, conduct inside sales and customer service at the same time. **What...

  • Customer Care Executive

    2 weeks ago

    Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time

    **Immediate Hiring - Customer Care Executive** Position : Customer Care Executive Location : Masjid Jamek, Kuala Lumpur Working Hours : Monday - Sunday (24 Rotational Shift) Intake : Immediate Hiring Salary : RM2500 - RM3000 **Job Requirements**: - Must posses at least Degree any related field - Required languange - Training will be provided - 6 days...

  • Customer Support

    5 days ago

    Kuala Lumpur, Malaysia Nityo Infotech Services Pte. Ltd. Full time

    Hi , Greetings from Nityo InfoTech!! Please find below job details.. JOB TITLE : Customer Support Job Location : Kl Sentral Time : 9 hours rotational Shift Job Type : permanent job **Requirements**: Mandarin Speaker Job brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and...

  • Telemarketing Executive

    1 day ago

    Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full time

    JOB RESPONSIBILITIES - Cold Call client using a given phone directory and explain important information to clients and present their benefits - Answer incoming calls from prospective customers - Ask pertinent questions to understand the customer's requirements - Invite customer for FOC health check at our "One Hub Health Screening Center" - Deal with...

  • Customer Service Executive Islamic

    2 weeks ago

    Kuala Lumpur, Malaysia CXL Executive Full time

    **Customer Service Executive - Islamic Bank** **(24/7 Immediate Hiring)** - **24/7 Rotational Shift (A Must)**: - **Feb/March 2021 Intake**: - **IMMEDIATE HIRING**: - **Degree Holder only (Fresh graduate with good communication/ related experience )**: - **Shift Rotation: ( 7am - 4pm/9am-6pm/1pm-10pm/10pm-7am)**: - **Working Days: Monday -Sunday (5 days...

  • Customer Support Executive

    7 months ago

    Kuala Lumpur, Malaysia Link4 Full time

    Do you want a meaningful role with a company that is making a real difference to every business? Do you want to be involved in one of the most important business operations areas in the world today: e-Invoicing? Then join our energetic and growing teamhelp us revolutionise an industry. **About the Role** We are currently looking for a Customer Support...

  • Telemarketing Executive

    2 weeks ago

    Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full time

    Proactive Customer Solutions is one of the exclusive marketing agency for few of Health Screening Centers. It will be our pleasure to be able to serve their clients and contribute our efforts to help our client to get become healthier. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Customer Support

    7 months ago

    Kuala Lumpur, Malaysia FUNCROWD SDN BHD Full time

    An opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Key Account, you will assist in managing client relationships, provide customer support, and contribute to sales efforts. Strong communication and organizational skills are required, along with Basic Microsoft Office and Editing Template Design. The position offers...

  • Telemarketing Manager

    2 weeks ago

    Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full time

    Duties/Responsibilities: -Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. -Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. -Measures team performance; communicates goals and quotas to team; encourages and motivates...

Customer Support Executive

8 months ago

Kuala Lumpur, Malaysia London Stock Exchange Full time

**Role Summary**

**Responsibilities**
- Log and classify all calls and requests for assistance in the customer relationship management system.
- Filter and call out enquiries related to other aspects of the business and handover to the appropriate department.
- Supervise enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.
- the appropriate procedures to respond to issues and update our customers when outages of a major nature occur.
- Call out problems affecting a number of customers or influencing the timely resolution of one customer's enquiry. This would include customer concerns to the team leader and other support, sales, engineering or resolver groups as appropriate.
- Recognize and call out recurring problems, inferior processes or outdated procedures.
- Accept additional projects or areas of responsibility that will improve the team's performance.
- Proactively contribute to the Helpdesk team and the achievement of its goals.

**Qualifications**
- Bachelor's degree in finance or business
- Business level, both written and spoken fluency in English and Cantonese/Mandarin language requirement.
- Detail orientated with sound information probing skills.
- Well-developed analytical skills with that can problem solve and develop solutions.
- Experience in a customer service or contact centre environment preferred. Previous experience in the financial industry desirable.
- Ability to communicate and engage effectively, verbally and in writing, in English and any other designated languages with customers and colleagues.
- The ability to learn and become specialists in products and develop a sound understanding of the financial markets they serve.
- Willingness to undertake additional projects and responsibilities from time to time.
- The role may require flexibility in working hours - flexible shift.

Recent graduates are welcome to apply

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership **, **Excellence **and **Change **underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Job ID R0069749