Instructional Designer

1 week ago

Kuala Lumpur, Malaysia AIG Full time

Picture yourself building a successful career as an Instructional Designer at AIG, collaborating with a talented team of highly motivated learning professionals committed to AIG’s continued success as the world’s leading insurance provider. AIG’s HR Learning & Development team is the engine that creates learning experiences for leadership, management, business fundamentals, and professional skills. We help AIG succeed by developing top talent and unleash the potential in each employee. If you would like to be a part of designing the future of learning at AIG, we invite you to consider this position.

About the Role

Role Activities

Conduct needs analysis to determine core audience, performance and learning gaps, job tasks, learner environment and audit current content and learning assets.
Analyze data and other inputs to understand the full context for the learning challenge.
Identify core business goals and learning objectives, determining instructional strategies, and learning solutions.
Use design thinking and rapid prototyping to assess possible solutions, uncover assumptions, and pivot the approach for maximum learning impact.
Design and develop learning solutions utilizing modern learning methods to ensure learning initiatives produce the desired changes in mindset, behavior, knowledge, and skills.
Create and maintain all design documents and deliverables, including storyboards, video scripts project plans, and other artifacts.
Design and conduct feedback mechanisms (focus groups, pilots), and prioritize outputs for enhanced learning, analyzing program data to make recommendations for continuous improvement.

What We Seek

Bachelor's degree. (Related experience beyond the minimum required may be substituted in lieu of a degree.)
2-5 years progressive work experience in instructional design or learning. (Related experience will be considered.)
Proven content development skills, combining creative and critical thinking skills to create wireframes, outlines, storyboards, and all types of content deliverables needed in the design process.
Demonstrated capability to transform business specific content into informative, engaging and memorable learning experiences via different modalities including synchronous and asynchronous e-Learning, videos, and job aids, with an eye for consistency and strategic use of content.
Comfortable with ADDIE and conversant in other methodologies, including SAM, agile or lean approaches.
Strong interest in continuous learning with knowledge of evolving trends in the field of learning and organizational psychology.
Eagerness to explore innovative techniques to deliver cutting edge design solutions.
Experienced with MS Teams and expert with the Microsoft 365 toolset, including Word, PowerPoint and Excel.
Great communication skills across all levels of the organization.

Preferred Experience

Degree or certificate in a related field (Learning/Education, Instructional Systems/Design, Human Performance and Improvement.)
Conversant with instructional authoring tools such as MS Powerpoint, Articulate Storyline 360 and/or Adobe Suite or video production toolsets. Knowledge of Cornerstone and other learning technologies helpful.
Prior Insurance experience not required but helpful.
AI or AI prompt experience helpful.

About HR Learning & Development

As part of Global Talent Management, HR Learning & Development provides strategic learning design, development, and delivery support enterprise wide. We partner with Human Resources Business Partners and business leaders to build organizational skills that increase individual and team effectiveness, growing talent for lasting impact.

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization, that helps businesses and individuals protect their assets and manage risks. What unites us across our many offerings is a commitment to helping individuals, businesses, and communities prepare for and respond to times of uncertainty. We’re committed to making a positive difference for our colleagues and in the communities where we work and live.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current p

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