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Waiter/waitress

4 months ago

Bangi, Malaysia Polla Management Consultants PMCE Enterprise Full time

**Requirement**:

- Minimum SPM or its equivalent.
- Must be Malaysian aged 18 years old and above
- Proficient in English and Bahasa Malaysia.
- Fully vaccinated with COVID 19
- Must have pleasant appearance
- Basic mathematical skills
- Proven work experience as waiter/waitress
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Prior experience in food handling is desirable
- Must be able to work on shifts, weekends and public holidays
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills

**Job Scope**:

- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Tips

Application Question(s):

- Must be able to speak English and Bahasa Melayu

**Education**:

- STM/STPM (required)

**Experience**:

- Food Handling: 1 year (required)

Expected Start Date: 04/05/2024