Vp1, Digital Platform, Project Management

6 days ago


Kuala Lumpur, Malaysia United Chinese Bank Full time

**Responsibilities**:

- Responsible in supporting project managers in Digital Bank in collaborating with other business units.
- To support project manager and other units in Digital Bank in implementing and executing project.
- Assist in conducting gap analysis, market research and reviewing functional capabilities to identify areas of opportunities that could value add to business units.
- Liaise and work with various stakeholders (legal, compliance, regulatory, demand, vendor, etc) pertaining to the implementation of MBK's new enhancement and functionality.
- Implement and execute strategy to educate and train internal customer about MBK for them to provide the basic support to customer.
- To support business units on ad-hoc requirements for digital and mobile banking.
- Review incident reporting pertaining to Core Digital Banking and ensure closure.
- Keep tracking of project documentations in compliance to internal project management standards for audit reference.
- AppStore management: Monitor and manage app rating, monitor comments, provide appropriate reply and escalate for fixes
- NPS monitoring, reporting and action plan

**Job Requirements**
- Minimum 4 years in experience in electronic banking i.e Internet Banking or Mobile Banking.
- Tertiary education with relevant experience in financial industry.
- Strong written communication and interpersonal skills, including ability to build presentations to key business stakeholders.
- Good understanding of banking processes, banking regulations, digital and mobile banking system functionality.
- Ability in conducting training and supporting business units and front liners.
- Must demonstrate logical thinking, independent and willing to learn attitude.

**Be a part of UOB Family



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