Branch Supervisor

3 weeks ago


Shah Alam, Malaysia J&T Express - Selangor South Full time

Key Responsibilities:
1. Participants in program management weekly, monthly & quarterly basis as well as project management for strategy which involves duties on regular and ad hoc initiatives.
2. Assists with top management in sales management & operation management.
3. Place in management trainee program for operation process to develop management skills.
4. Plans for improving sales (giving out brochures by dispatcher)
5. Oversee the day-to-day operation and ensure a smooth operation on the respective in-charged outlets.
6. Responsibility for the daily administrative work liaising with other departments.
7. To train, guide, and coach staff including counseling whenever required.
8. Responsible for employee performance and discipline.
9. Ensure sufficient manpower for operational efficiency within budget.
10. To ensure outlet activities are operated smoothly and according to the Standard Operating Procedures.
11. Review work procedures and operational problems to determine ways to improve service and performance.
13. Performs other assignments as defined and delivered by management.
14. Train and manage the team to achieve the highest performance and hit the target.
15. Handle customers’ complaints or inquiries.
16. To feedback the facilitate improvement in service, operations efficiency, and customer satisfaction.
17. Any other ad-hoc duties assigned by Management.

Job Requirement:

- Required skill(s): customer orientation, communication skills, Sales.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Non-Executives specializing in Logistics/Supply Chain or equivalent.
- Full-Time position(s) available.

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental Pay:

- Attendance bonus
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)



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