Tele-collector / Credit Recovery Officer

3 days ago


Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Responsibilities**:

- Execute collection strategy to accelerate recovery.
- Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments.
- Explain and clarify with customer on non-payment issues.
- Follow up on overdue payments by utilising phone collection techniques.
- Responsible for calling customers for payment based on delinquent accounts. (overdue 1-3 months)

**Requirements**:

- Good Bahasa Malaysia conversational skills.
- SPM and above or equivalent.
- Minimum 6 months of experience in Customer Service industry.
- Good negotiation skills.
- Able to start immediately.

**Job Highlights**:

- Accessible via public transportation (LRT Asia Jaya, Bus) - within walking distance
- Basic and attractive commissions available
- Monday - Friday (weekends off)

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you able to join immediately?
- What is your expected salary?



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