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Job ID : M182 - CY - C(A38)
Salary : Basic RM3000 + up to RM1000 allowance
Company Background : Call Centre (MNC Company)
**Job Description**:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Responding promptly to customer inquiries and provide useful and accurate information to customers
- Keeping records of customer interactions, comments and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirement:
- At Lease SPM Qualification (with certificate) or any equivalent or highest qualification.
- Willing to work on rotational shift & weekend & Public Holiday
Benefits:
- EPF, SOCSO, EIS
- Annual leave & MC
- Full Training Provided
- MNC Working Environment
- Facilities : Cafeteria, Rest & Relax Zone
- Free shuttle service (Kipmart Tampoi, Shell Sri Skudai, City Square, Jusco Taman Universiti, Nusa Height Gelang Patah, Alliance Bank Bukit Indah, Nusa Perdana, KFC Larkin Sentral )
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