Investigations Hub Lead

2 weeks ago


Petaling Jaya, Malaysia Ericsson Full time

**Location**: Malaysia/Singapore/Australia

**About this opportunity**

We are hiring an experienced investigations manager in Ericsson’s Corporate and Government Investigations (CGI) team to supervise a team handling investigations in Asia and Oceania. CGI is responsible for the investigation of potential legal and compliance violations within Ericsson and is a critical support in ensuring the effectiveness and credibility of the Company’s ethics and compliance program, defending the Company’s commitment to integrity, building trust with stakeholders - including enforcement authorities and the Company’s external compliance monitor - and ultimately driving the Company’s sustainable success.

The person in this position is responsible for all CGI investigations in Asia and Oceania and reports to the head of CGI.

The Asia and Oceania hub comprises approximately 15 team members including lawyers, investigators, analysts and paralegals. The manager of the Asia and Oceania hub collaborates with other CGI colleagues on reporting of matters to the U.S. Department of Justice and Ericsson’s compliance monitor, the handling of government investigations, and process and policy improvements for CGI.

**What you will do**
- Oversee investigations of reported Code of Business Ethics violations in a forensically sound, robust, fair and timely manner
- Supervise team members, including attorneys, paralegals, investigators, investigation analysts, and/or other roles, including by setting expectations and performance goals, providing training and coaching as needed, resolving conflicts and building morale
- Supervise investigators who: lead, plan, execute and report on investigations according to a defined framework while also using judgment and making credibility determinations; gather and review evidence and conduct financial and other forensic reviews; and conduct witness interviews
- Address resource needs and manage workload; hire personnel and outside vendors as needed; manage hub activities within budget
- Support our reporting to the U.S. Department of Justice and Ericsson’s external compliance monitor, including our obligations under Paragraph 13 of Ericsson’s Plea Agreement with the U.S. Department of Justice
- Support responses to investigations by government authorities, and provide information on cases relevant to Ericsson’s Audit & Compliance Committee, for matters in the Asia and Oceania hub
- Manage multiple ongoing investigations, including complex investigations and investigations led by outside counsel, and ensuring that the investigations are high quality, thorough, and conducted efficiently
- Draft clear written investigation reports summarizing investigation findings, edit investigations reports prepared by investigators, provide comments and feedback on reports drafted by outside counsel
- Inform relevant decision-makers of the status of investigation findings on a timely basis and present summaries of the investigation
- Identify patterns and trends based on investigations data
- In consultation with attorneys, assess privilege issues and ensure that investigations are conducted under attorney-client privilege where applicable, using internal resources or external counsel
- Conduct investigations in compliance with relevant laws, including data privacy laws
- Ensure that all relevant data is preserved and collected, timely reviewed and produced to any investigating governmental authority, and that materials sought, collected and produced are properly tracked, as appropriate; collaborate with colleagues concerning collection of digital evidence; and manage related information flow in our internal case management system
- Collaborate with the Allegation Management Office on assessing matters to be accepted for investigation
- Collaborate with the Compliance Office and relevant Business Area and Market Area compliance heads and business leaders on remediation; support remediation including personnel action and addressing process control gaps
- Assist in the development of investigations policies, processes and tools both within the Asia & Oceania hub and across CGI; identify areas for improvement and suggest solutions
- Support initiatives in the broader Group Function Legal Affairs organization

**You will bring**
- 12+ years’ experience handling investigations or in related areas, including federal investigations in the United States as well as investigations involving international conduct
- Significant experience as a people manager and team leader
- Significant experience handling complex investigations, including Foreign Corrupt Practices Act and other anti-corruption matters, accounting fraud, and similar issues
- Fluency in English
- Strong communication, writing and presentation skills
- Strong problem-solving and analytical skills
- Strong interpersonal skills and experience working cross-culturally
- Demonstrated ability to independently handle and manage complex matters,



  • Petaling Jaya, Malaysia Food Market Hub Full time

    **Company Description**: Food Market Hub is a leading technology platform that connects restaurants, suppliers, and distributors in the food service industry. We provide a comprehensive solution that streamlines operations, optimises supply chain management, and enables seamless communication between stakeholders. Our mission is to revolutionise the way the...

  • Account Manager

    3 weeks ago


    Petaling Jaya, Malaysia Food Market Hub Full time

    **Company Description**: Food Market Hub is a leading technology platform that connects restaurants, suppliers, and distributors in the food service industry. We provide a comprehensive solution that streamlines operations, optimises supply chain management, and enables seamless communication between stakeholders. Our mission is to revolutionise the way the...

  • Finance Executive

    2 months ago


    Petaling Jaya, Malaysia Food Market Hub Full time

    Food Market Hub is in a fast growing trajectory and it is crucial in this phase to ensure insights and through financial analysis. This is where you come in. Your role will be part of the Finance team, with a focus on deciphering data to generate insights that support commercialization efforts and business decision-making.This is a pivotal moment for the...

  • Account Executive

    1 week ago


    Petaling Jaya, Malaysia Food Market Hub Full time

    Food Market Hub is in a fast growing trajectory and it is crucial in this phase to ensure insights and through financial analysis. This is where you come in. Your role will be part of the Finance team, with a focus on deciphering data to generate insights that support commercialization efforts and business decision-making. This is a pivotal moment for the...

  • Lead Security

    3 days ago


    Petaling Jaya, Malaysia Elabram Full time

    Job Description **Vandalism Investigation**: Lead the investigation into recent vandalism incidents at tower sites, collaborating with internal and external stakeholders to gather evidence, analyze patterns, and determine the modus operandi of the vandals. Conduct on-site visits to affected tower sites to assess the extent of damage, collect forensic...

  • Security Lead

    4 weeks ago


    Petaling Jaya, Malaysia Ericsson Full time

    **About the Opportunity**: We are a leading and innovative telecommunication company dedicated to delivering seamless communication services that connect individuals and businesses across Malaysia. With a strong commitment to reliability, quality, and technological advancement, we play a pivotal role in keeping communities connected. Our mission is to...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

  • Hub Sales Manager

    3 weeks ago


    Petaling Jaya, Malaysia Siemens Energy Full time

    **A Snapshot of Your Day** The job itself has mainly two different roles and responsibilities - firstly you are responsible for the preparation of the offer. If you do this you will have to co-ordinate with the different departments (like cost calculation, engineering, commercial and legal) that customers’ requests are best fulfilled. This means you...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...


  • Petaling Jaya, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

  • Account Manager

    1 week ago


    Subang Jaya, Selangor, Malaysia Food Market Hub Full time

    Company Description:Food Market Hub is a leading technology platform that connects restaurants, suppliers, and distributors in the food service industry. We provide a comprehensive solution that streamlines operations, optimises supply chain management, and enables seamless communication between stakeholders. Our mission is to revolutionise the way the food...

  • Technical Service

    5 days ago


    Petaling Jaya, Malaysia FrieslandCampina Full time

    As the leader of operational excellence within the Data & Analytics (D&A) hub at FrieslandCampina, this role is pivotal in orchestrating the agile product management and delivery processes. Ensuring the operability and stability of analytical products, the position serves as the primary contact for our Managed Service partner, driving a continuous focus on...

  • Hub Accountant

    4 weeks ago


    Petaling Jaya, Malaysia Siemens Healthineers Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

  • Lead Security

    1 week ago


    Subang Jaya, Selangor, Malaysia Elabram Full time

    Job DescriptionVandalism Investigation: Lead the investigation into recent vandalism incidents at tower sites, collaborating with internal and external stakeholders to gather evidence, analyze patterns, and determine the modus operandi of the vandals. Conduct on-site visits to affected tower sites to assess the extent of damage, collect forensic evidence,...


  • Petaling Jaya, Malaysia Ericsson Full time

    **Grow with us**: **About this opportunity**: In 5G RAN Service Improvement Lead take responsibilities for Support sales and Solution Support for Customers. With the help of team, SIL will be working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. He is...

  • Finance Executive

    1 week ago


    Subang Jaya, Selangor, Malaysia Food Market Hub Full time

    Food Market Hub is in a fast growing trajectory and it is crucial in this phase to ensure insights and through financial analysis. This is where you come in.Your role will be part of the Finance team, with a focus on deciphering data to generate insights that support commercialization efforts and business decision-making.This is a pivotal moment for the...


  • Petaling Jaya, Malaysia Ericsson Full time

    **About this opportunity** In 5G RAN Service Improvement Lead take responsibilities for Support sales and Solution Support for Customers. With the help of team, SIL will be working to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. He is encouraged to be expert in...


  • Subang Jaya, Selangor, Malaysia Food Market Hub Full time

    Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believethat our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

  • Team Lead, P2p

    3 weeks ago


    Petaling Jaya, Malaysia Elanco Full time

    Education : EQUIVALENTEXPERIENCE **As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance...