Investigations Hub Lead

3 weeks ago


Petaling Jaya, Malaysia Ericsson Full time

**Location**: Malaysia/Singapore/Australia

**About this opportunity**

We are hiring an experienced investigations manager in Ericsson’s Corporate and Government Investigations (CGI) team to supervise a team handling investigations in Asia and Oceania. CGI is responsible for the investigation of potential legal and compliance violations within Ericsson and is a critical support in ensuring the effectiveness and credibility of the Company’s ethics and compliance program, defending the Company’s commitment to integrity, building trust with stakeholders - including enforcement authorities and the Company’s external compliance monitor - and ultimately driving the Company’s sustainable success.

The person in this position is responsible for all CGI investigations in Asia and Oceania and reports to the head of CGI.

The Asia and Oceania hub comprises approximately 15 team members including lawyers, investigators, analysts and paralegals. The manager of the Asia and Oceania hub collaborates with other CGI colleagues on reporting of matters to the U.S. Department of Justice and Ericsson’s compliance monitor, the handling of government investigations, and process and policy improvements for CGI.

**What you will do**
- Oversee investigations of reported Code of Business Ethics violations in a forensically sound, robust, fair and timely manner
- Supervise team members, including attorneys, paralegals, investigators, investigation analysts, and/or other roles, including by setting expectations and performance goals, providing training and coaching as needed, resolving conflicts and building morale
- Supervise investigators who: lead, plan, execute and report on investigations according to a defined framework while also using judgment and making credibility determinations; gather and review evidence and conduct financial and other forensic reviews; and conduct witness interviews
- Address resource needs and manage workload; hire personnel and outside vendors as needed; manage hub activities within budget
- Support our reporting to the U.S. Department of Justice and Ericsson’s external compliance monitor, including our obligations under Paragraph 13 of Ericsson’s Plea Agreement with the U.S. Department of Justice
- Support responses to investigations by government authorities, and provide information on cases relevant to Ericsson’s Audit & Compliance Committee, for matters in the Asia and Oceania hub
- Manage multiple ongoing investigations, including complex investigations and investigations led by outside counsel, and ensuring that the investigations are high quality, thorough, and conducted efficiently
- Draft clear written investigation reports summarizing investigation findings, edit investigations reports prepared by investigators, provide comments and feedback on reports drafted by outside counsel
- Inform relevant decision-makers of the status of investigation findings on a timely basis and present summaries of the investigation
- Identify patterns and trends based on investigations data
- In consultation with attorneys, assess privilege issues and ensure that investigations are conducted under attorney-client privilege where applicable, using internal resources or external counsel
- Conduct investigations in compliance with relevant laws, including data privacy laws
- Ensure that all relevant data is preserved and collected, timely reviewed and produced to any investigating governmental authority, and that materials sought, collected and produced are properly tracked, as appropriate; collaborate with colleagues concerning collection of digital evidence; and manage related information flow in our internal case management system
- Collaborate with the Allegation Management Office on assessing matters to be accepted for investigation
- Collaborate with the Compliance Office and relevant Business Area and Market Area compliance heads and business leaders on remediation; support remediation including personnel action and addressing process control gaps
- Assist in the development of investigations policies, processes and tools both within the Asia & Oceania hub and across CGI; identify areas for improvement and suggest solutions
- Support initiatives in the broader Group Function Legal Affairs organization

**You will bring**
- 12+ years’ experience handling investigations or in related areas, including federal investigations in the United States as well as investigations involving international conduct
- Significant experience as a people manager and team leader
- Significant experience handling complex investigations, including Foreign Corrupt Practices Act and other anti-corruption matters, accounting fraud, and similar issues
- Fluency in English
- Strong communication, writing and presentation skills
- Strong problem-solving and analytical skills
- Strong interpersonal skills and experience working cross-culturally
- Demonstrated ability to independently handle and manage complex matters,



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