Team Lead Customer Due Diligence Operations

2 weeks ago


Kuala Lumpur, Malaysia Spark Hunts Resources Full time

**Team Lead Customer Due Diligence Operations (CDD)**

**Job Descriptions**:

- Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
- Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
- Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
- Provide information to management in respect of AML/CDD issues arising.
- Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
- Support the enhancement of our CDD function and maintain procedures
- Manage specific projects, which may arise from time to time.

**Job Requirements**:

- You have degree qualified in a business or Finance related discipline.
- You have two or more years’ experience in AML and CDD/EDD reviews.
- You are a ‘team player’ who can work well within the function to deliver a quality service.
- You are excellent communication and writing skills, and are attentive to details.
- Excellent command of spoken and written English is required.
- **Willing to work at Kuala Lumpur**

Pay: RM5,000.00 - RM7,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus



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