Customer Service Management

5 months ago


Klang, Malaysia RedRadar International Sdn Bhd Full time

Understand clients' needs, goals, and challenges to provide appropriate product or service solutions.
- Build and nurture strong relationships with existing clients to ensure customer satisfaction and repeat business.
- Proactively engage with visitors and clients to promote and upsell company products or services.
- Provide information on features, benefits, and pricing of products/services, addressing client questions and objections effectively.
- Maintain an understanding of the company's offerings and stay updated on product/service updates.
- Greet and welcome visitors with a friendly and professional demeanour.
- Answer incoming calls, transfer calls to appropriate personnel, and take accurate messages when necessary.
- Maintain a clean and organized reception area, ensuring it reflects a professional image.
- Manage incoming and outgoing mail, packages, and deliveries.
- Provide accurate and timely information to visitors and clients regarding company services, products, and general inquiries.
- Schedule appointments and meetings, coordinating with internal staff and clients.
- Other tasks as directed from time to time

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Administrative: 1 year (preferred)



  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Port Klang, Malaysia Maju Management Sdn Bhd Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Sdn Bhd Full time

    *JOB RESPONSIBILITY* Responsib to open job in the system and ensurin all neces - y documentation - prepare includi - commercial invoice, bill of - ding, customer declarati n, and ot - necessar - aperwork. To co municate with shipping - nts, supplie - customers, government - encies, to ensure th all requir - documents are submitted in a timely and...

  • Customer Service

    5 months ago


    Klang, Malaysia Trans-Coastal Lines Sdn Bhd Full time

    Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

  • Customer Service

    5 months ago


    Klang, Malaysia Sugarbomb Worldwide Sdn Bhd Full time

    **Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...


  • Klang, Malaysia Maju Management Enterprise Full time

    **JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...