Customer Service Assistant

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

.Manage the department by supervising and evaluating staff activities. Strategizing and assisting staff with tasks as needed.Liaison with external parties such as Custom on matters pertaining to custom procedure and LMW and MITI on Trade agreement.The process of designing, implementing, and improving customer service. Participate in the development of key...

Provide customer service and handle all inquiries, live chat from customer, and ensure customer satisfaction. - Handle E-commerce Platforms to promote company products, features, and current promotions. - Handle E-commerce Platforms including Live Streaming, - Handle the E-commerce Platforms in relation to channel, traffic acquisition, sales, conversion and...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Responsibilities: - Strong problem solving and analytical skills. - To monitor floor operations and oversee promotion setup and events performance. - Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact. - Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella,...

**Responsibilities**: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

Receive customers booking, arrange necessary document and shipment deliveries to destination as requested by customers UCS Logistics is one stop service provider, integrates logistics services that offer clients customised solution to meet local, regional and global requirements. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

About Muji Malaysia Sdn BhdMuji Malaysia Sdn Bhd is a leading retailer seeking a highly skilled Temporary Retail Assistant to join our team. Our company values excellence in customer service, teamwork, and innovation, and we are committed to delivering exceptional experiences to our customers.Job DescriptionThe Temporary Retail Assistant will be responsible...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

**Responsibilities**: - Requirement: - Responsible for daily logistics and transportation related administrative work. - Make sure all files are kept properly. - Review import and export logistics documents and data entry. - Handle any inquiries from internal/external clients. - Provide excellent customer service in import and export business - Actively...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

**Requirement**: - Responsible for daily logistics and transportation related administrative work. - Make sure all files are kept properly. - Review import and export logistics documents and data entry. - Handle any inquiries from internal/external clients. - Provide excellent customer service in import and export business - Actively arrange and coordinate...

About the Role:We are seeking a Customer Service Representative to join our team at SupportFinity™. As a Customer Service Representative, you will be responsible for serving customers in-house by selling products and meeting their needs, assisting the sales team with customer requests, and preparing quotations.Key Responsibilities:Serve customers in-house...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

Customer Service Executive (online travel e-commerce platform) - Native KoreanLocation: Ara Damansara, Petaling JayaSalary: RM8,500Summary of Responsibilities:Handling inbound calls, email, and chat for customer general enquiries, complaints, comments, feedback, and other issues related to the company's products.Demonstrates ownership of every customer...

Job responsibilities: - Assist & support smooth running of daily operation job - Dealing with vendors & customers to maintain daily customer relations and provide efficient and professional services. - Invoice preparation - Ensure all documentations are being filed in a proper manner - Payment follow up with customers - Proactively engage with customers for...

Ever imagined yourself working in an ice cream company? We are looking for candidates who have a keen interest in providing excellent customer service and are willing to learn various disciplines associated with customer support. Responsibilities would include supporting customer inquiries, resolving issues, and ensuring a positive customer experience.The...

About Our TeamMuji's success relies on the dedication and hard work of its employees, who strive to deliver exceptional customer experiences every day.Job DescriptionWe are looking for a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering...