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Customer Service

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Klang, Malaysia Amax Property Management Sdn Bhd Full time

Responsibilities:

- Strong problem solving and analytical skills.
- To monitor floor operations and oversee promotion setup and events performance.
- Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact.
- Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella, portal, paging).
- Assist in all marketing redemption promotions and keep records of all transactions.
- Assist Marketing Department in data entry of customers’ profile.

Requirements:

- Has a pleasant, patient and friendly attitude with good communication skill.
- Willing to work on shifts, public holidays and 6 days week.
- Able to converse and understand English and Bahasa Malaysia. Additional communication language in Mandarin will be an added advantage.
- At least one year of working experience in Customer Service.
- Applicants must be willing to work at Klang Parade.