Customer Service

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder.Besides, the personnel might need to support for some sorting/ on site observation when there is needed....

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**JOB DESCRIPTION**: - Attend to customer enquiries and issued pointy - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so...

We're hiring for Full Time Customer Service based in Setia Alam & Klang (You can choose which location you prefer) - Position : Customer Service - Office location : Setia Alam / Klang - Office hour : Monday-Friday (9:00 am - 6:00 pm) Jobscope: - Handling customer inquiries by phone call - Provide assistants, answer customer's question and process...

Position: Customer Service Advisor I (Japanese Speaker – N1)Location:Cyberjaya, Selangor, MalaysiaBusiness Hours:Rotating shift (7:00 AM – 10:30 PM)Working Time:8 hours working + 1 hour lunch + 30 mins breakBusiness Days:Monday – Sunday (5 working days, 2 days off)Language:Japanese (N1 Certified) OnlyMandatory Requirement: Candidate must relocate to...

Job DescriptionVerify the accuracy of import documents, including INVOICE, PACKING LIST, B/L, and HS CODE.Coordinate and send related documents to the shipping line.Assist and coordinate with the customs entry staff to ensure accurate declaration.Follow up and update shipment status to customers.Responsible for data entry into the company system.Plan and...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...

JOB VACANCYPOSITION - CUSTOMER SERVICE (SHIPPING)LOCATION - BOTANIC KLANGSALARY - RM Job Scopes:Handle inbound customer inquiries and requests via phone, email, and other communication channels in a professional and timely mannerAssist customers with the coordination and tracking of shipments, providing regular updates on the status of their...

**Customer Service - Transport / Logistics** - **Customer Enquiries**: - **Shipment Coordination**: - Liaise with the operations team and drivers to ensure timely pickup and delivery according to the customer’s request. - **Shipment Tracking & Updates**: - Monitor deliveries in the system and update customers on shipment locations, delays, or changes. -...

VACANCY POSITION - CUSTOMER SERVICE LOCATION - BUKIT TINGGI, KLANG SALARY - RM 3000-4000 JOB REQUIREMENTS Execute the booking and pre-book volume with Customer appointed ocean liners. Responsible to secure the vessel space and actively liaise with forwarding team, liner and customer to ensure shipments are booked as per requirement. Work closely with...