Customer Service
3 hours ago
Job Description
- Verify the accuracy of import documents, including INVOICE, PACKING LIST, B/L, and HS CODE.
- Coordinate and send related documents to the shipping line.
- Assist and coordinate with the customs entry staff to ensure accurate declaration.
- Follow up and update shipment status to customers.
- Responsible for data entry into the company system.
- Plan and manage transportation services for customers.
- Coordinate with the accounting department regarding payment follow-ups and receipts.
- Follow up on container deposit refunds.
- Coordinate with customs brokers to verify tariff codes.
- Perform other tasks as assigned by the supervisor.
Qualifications
- Open to all genders
- Experience in managing the Customer Service (CS) department for international logistics companies
- Able to work well under pressure
- Bachelor's degree in any field
- Good command of English; Chinese language skills are an advantage
- Possess a valid driver's license for both car and motorcycle
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