Client Relations Specialist
6 months ago
We are one of the leading players in the fast-growing online service industry. Our mission is to provide convenient, reliable, and safe transportation & delivery solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people receive service in Malaysia.
**Our team is constantly expanding, so our Johor Bahru office is currently needs an additional specialist to perform the following duties**:
- Processing requests and feedback from our clients (live chat, outgoing calls, face-to-face) regarding the quality of our service, resolving conflicts between users if necessary;
- Assisting users with the registration process in our mobile app, supporting them in resolving order related issues, photo report evaluations;
- Participating in outdoor promotions.
**Benefits**:
- Stable monthly remuneration **(start from RM 3000,00 / 3500,00)** + yearly revision & increment;
- Petrol refunds;
- SOCSO and EPF contributions;
- Free online training program from the first day of working;
- Tech-savvy environment: accessible corporate software/CRM & educational platforms, work messenger & online telephony software, corporate news blog;
- Compact and well equipped office, regular schedule (5 days a week, 9am - 6pm)**;**:
- Annual leaves & sick leaves, paid holidays;
- Overtime claim;
- Professional development.
**Requirements**:
- SPM/Diploma/Bachelor's degree in any field;
- Strong command of English/Bahasa Melayu;
- Customer Service or Sales experience: min. 1 year;
- Pro-active attitude, friendly and outgoing personality;
- Excellent problem-solving skills;
- Computer literate (MS Office, Google Spreadsheet).
**Salary**: From RM3,000.00 per month
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Required notice period?
**Language**:
- English (required)
**Location**:
- Johor Bahru (required)
-
Client Relation Specialist
7 months ago
Johor Bahru, Malaysia AZUARINA CREATIVE SDN BHD Full timeJoin our marketing team as a Client Relation Specialist, specializing in building strong client relationships and presenting our company to valued clients. **Responsibilities**: - Act as the primary point of contact for client inquiries, concerns, and feedback. - Build and maintain strong, long-lasting client relationships through proactive communication...
-
Client Relation Specialist
7 months ago
Johor Bahru, Malaysia AZUARINA CREATIVE SDN BHD Full timeSertai pasukan pemasaran kami sebagai Pakar Perhubungan Pelanggan, pakar dalam membina hubungan pelanggan yang kukuh dan memperkenalkan syarikat kami kepada pelanggan yang dihargai. **Tanggungjawab**: - Bertindak sebagai pusat hubungan utama untuk pertanyaan, kebimbangan dan maklum balas pelanggan. - Membina dan mengekalkan hubungan pelanggan yang kukuh...
-
Johor Bahru, Johor, Malaysia Nala Groups Full timeJob SummaryWe are seeking a highly skilled Technical Service Specialist to join our team at Nala Groups. This role involves providing exceptional technical support to international clients, ensuring their satisfaction with our products and services.The successful candidate will have a strong background in electronics, excellent communication skills, and the...
-
Johor Bahru, Johor, Malaysia Upright Talent Full timeYour RoleEvaluate supplier parts against customer requirements, ensuring compliance and quality standards are met.Conduct thorough reviews of PPAP and First Article reports before submission to guarantee accuracy and adherence to specifications.Identify and address part quality issues promptly, implementing corrective actions through VCAR collaboration with...
-
Customer Service Executive
6 months ago
Johor Bahru, Malaysia Kensington Green Specialist Centre Sdn Bhd Full timeResponsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...
-
Quality Assurance Specialist
2 weeks ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full timeAgensi Pekerjaan Minde Group Sdn Bhd seeks a highly skilled Quality Assurance Specialist to join our team. As a key member of our supplier quality management team, you will be responsible for ensuring the quality of products and services provided by suppliers.Job Summary:This is a full-time, permanent position with opportunities for growth and development....
-
Executive, Client Relation X 2
6 months ago
Johor Bahru, Malaysia Agensi Pekerjaan Jobbuilder Sdn Bhd Full time**Responsibilities**: - Arrange and manage site visit for gathering required information. - Attend tender interview and revise tender submission if required. - Source sub-contractors in collaboration with Project/ Procurement department on obtaining latest pricing. - Compile tender documents for submission to clients. - Ensure collection of site measurement...
-
Client Advisor
7 months ago
Johor Bahru, Malaysia INTER ISLAND CONSULTING PTE. LTD. Full timeJob Scope: 1. Maintaining relationships with clients to understand their insurance needs. 2. Providing expert advice on various insurance policies, including life, health, property, and casualty insurance. 3. Promoting and selling insurance policies to new and existing clients. 4. Assisting clients with the claims process and ensuring timely resolution of...
-
Customer Service Officer
7 months ago
Johor Bahru, Malaysia Regency Specialist Hospital Full time**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...
-
Assistant Manager, International Marketing
6 months ago
Johor Bahru, Malaysia Regency Specialist Hospital Full time**Responsibilities**: - Plan and coordinate marketing event and promotion activities with business associate, NGOs, ARO and any potential business partner by market segment. Utilize all the resource to maximize the marketing outcome. - Liaise with media partner for wider market outreach including to prepare media content. - Collaborate with Regency...
-
Customer Service Executive
7 months ago
Johor Bahru, Malaysia Regency Specialist Hospital Full time**Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...
-
Customer Relations Executive
6 months ago
Johor Bahru, Malaysia MSTS Asia Sdn Bhd Full time**WE ARE HIRING**! FOR OUR TRAINING CENTRE IN **PASIR GUDANG, JOHOR BAHRU** **MSTS ASIA** is a member of **RelyOn Nutec**, with headquarter in Copenhagen, Denmark who today are **recognized as the world’s largest provider of specialist safety training** for the offshore, maritime and renewable industries. Each year, we provide the most realistic and...
-
Product Specialist Dental
7 months ago
Johor Bahru, Malaysia Pharmaniaga Marketing Sdn Bhd Full time**Company Description** Pharmaniaga Berhad is a pharmaceutical company based in Malaysia. The Group is involved in various segments of the pharmaceutical value chain and is committed to delivering excellence in all aspects of its business. **Role Description** This is a full-time on-site role as a Product Specialist at Pharmaniaga Marketing Sdn Bhd...
-
Client Relation Executive Developer
7 months ago
Johor Bahru, Malaysia JOBBUILDER Full timeAttend to customers’ feedback professionally in compliance with service standards, offer reasonable alternatives in resolving customers’ feedback. - Monitor, follow up and prepare all necessary documentation, reports and photos for all building defective works and collaborate with other departments and contractors until completion of works to ensure...
-
Senior Quality Assurance Specialist
4 weeks ago
Johor Bahru, Johor, Malaysia Agensi Pekerjaan Minde Group Sdn Bhd Full timeAbout UsAgensi Pekerjaan Minde Group Sdn Bhd is a reputable company seeking an experienced Senior Quality Assurance Specialist to join our team. In this role, you will play a crucial part in ensuring the quality of products and services provided by suppliers.Job Responsibilities:Develop and maintain quality control processes for supplier evaluation,...
-
Communication Specialist
7 months ago
Johor Bahru, Malaysia AGL ASIA SOLUTIONS SDN BHD Full timeWe are currently seeking a talented Communications Specialist with a specialization in sales, Marketing and customer service to join our team. If you are enthusiastic about meeting customers, possess a professional demeanor, and have a hunger for learning and growth, then this opportunity is tailor-made for you. As a Communications Specialist, your role...
-
Marketing Specialist
22 hours ago
Johor Bahru, Malaysia Software Co. Full time**QUALIFICATIONS**: - Familiarity, adequate experience, and knowledge of Google Analytics, Bing Ads, Facebook Ads, Instagram and so on - Several years of professional working experience in an online marketing field - Thorough knowledge and understanding of several marketing elements and market research methods - Exceptional written and oral communication...
-
Sourcing Specialist
3 days ago
Johor Bahru, Malaysia People Pathfinders Sdn Bhd Full time**The company** Our client is one of the global leaders in threat detection and security screening technologies. They have manufacturing plants and research centres globally. Reporting to the Regional Sourcing Manager, the Sourcing Specialist will be responsible for sourcing activities of direct materials at Johor site. Sourcing activities would include...
-
Client Servicing
6 months ago
Johor Bahru, Malaysia Rhad Pte Ltd Full timeJob description **Responsibilities**: 1. Ensuring existing clients are satisfied through after-sales care, gaining testimonials or feedback 2. Ensuring the renewals contracts are sent in timely manner, and ensure payment were made before the subscription ends 3. Approaching existing clients for referrals 4. Acting as a point of contact for complaints and...
-
Equipment Maintenance Specialist
2 weeks ago
Johor Bahru, Johor, Malaysia J-Recruit Recruitment Agency Full timeAbout the Company:J-Recruit Recruitment Agency is a reputable agency operating in the heart of Senai. Our client, a well-established company in the Other Food Manufacturing sector, seeks an experienced Equipment Maintenance Specialist to join their team.