Cafe Service Supervisor
2 weeks ago
Caffe Sprouts is looking for a Service Supervisor to join our team
Location: L2-05, TSLAW Tower, Imbi, Kuala Lumpur (TRX area, next to Tun Razak Exchange MRT, 5 mins walking distance from the MRT)
Working hours:
Mon - Saturday shift basis following schedule set by the manager (1 Offday per week)
Service supervisor duties:
- Maintain the SOP standards of service set by the management for service (greeting customers / upselling specials of the day / hitting sales target / making sure beverage prepared is of quality & consistent).
- Overlook the opening & closing duties of the cafe to make sure that all daily & weekly tasks are done according to standard.
- Assist management to promote / upsell seasonal menus & special offers to all customers.
- Guide current & new staff on the service standards set by the management, and make sure that the standards are maintained.
- Assist the chef with ordering & checking of stock levels for the FOH side (beverages / packaging / pastry etc)
- Compile & send end of day sales reports to manager in charge.
- Carry out any other ad hoc duties required by the chef/manager.
- Applicants with previous F&B experience / coffee & drinks preparation will be preferred.
**Salary**: RM2,500.00 - RM2,800.00 per month
Schedule:
- Day shift
- Night shift
Expected Start Date: 03/04/2024
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