So-mgr, Branch Service Manager
5 months ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Channels & Digitalization** function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.
**Responsibilities**:
- Responsible for ensuring the smooth running of daily branch operations which include front line supervision and authorisation of banking transactions through a robust branch sales and service floor management.
- Manages staff performance and development, providing coaching / mentoring / guidance and training.
- Maintains a high standard of operational control / audit compliance.
- Provides efficient service in meeting customers’ banking needs.
- Works together as a team in achieving sales targets / initiatives.
- Responsible for ensuring timely submission of regulatory reporting.
- Complies with the Bank’s policies, guidelines and regulations at all times.
- Maintains good relationship with internal / external stakeholders.
**Job Requirements**:
- A recognised Degree in any field.
- Minimum 2 years of working experience in branch operations.
- Demonstrates personal leadership by being positive under any circumstances.
- Good empathy, interpersonal & communication skills (communicate clearly & confidently).
- Passionate about Customer Service & delivering superior experience to customers.
- Good problem-solving & critical thinking skills.
- Possesses knowledge of process, products & services.
- Energetic, self-motivated & work under mínimal supervision.
**Be a part of UOB Family**:
-
Branch Manager- Melaka
5 months ago
Melaka, Malaysia Hock Cheong Transport Co. (1974) Sdn Bhd Full time**Roles & Responsibilities** - Coordinating with the General Manager & Managing Director from HQ and work in conjunction with other departments in ensuring a smooth operational flow of work - Assisting the management in development of plans for future growth of the company - Problem solving of discrepancies arising from branch and customers - Overseeing...
-
Branch Supervisor
5 months ago
Melaka, Malaysia Flash Malaysia Express Full timeManage the parcel and cash processing, disbursement and day-to-day routing. To be accurate, reduce the loss and most effective. - Manage transportation / distribution routes of branches and solve problems during transportation for maximum efficiency. - Manage communication with customers and related people in all communication channels. To give advice and...
-
Nissan Branch Manager
4 months ago
Melaka, Malaysia Edaran Tan Chong Motor Sdn Bhd Full time**Responsibilities**: - Responsible for the branch’s daily operational activities. - To lead, motivate and supervise the sales team. - In charge of the planning, implementation, and execution of the Company’s business plan. - Accountable for the branch's development in terms of market share and profitability. - Achieve sales targets and objectives set...
-
Assistant Branch Manager
5 months ago
Melaka, Malaysia MANJAKU BABY CENTRE (MELAKA) SDN BHD Full timeAssist Branch Manager in planning and implementing strategies to attract customers. - Coordinate daily customer service operations (e.g. sales processes, orders and payments). - Keep track on the progress of weekly, monthly, quarterly and annual objectives. - Monitor and maintain store inventory. - Supervise and motivate staff to perform their best. - Coach...
-
Assistant, Branch Operations
5 months ago
Melaka, Malaysia Principal Financial Group Full time**Responsibilities**: Based in Melaka - this role is responsible for overall Branch Operations Services transactions in line with Comany and Branch Operation policies and procedures. Key responsibilities: - To handle submissions at the counter, which consist of Unit Trust, Private Retirement Scheme, Trust Nomination, Insurance, Islamic Estate Planning,...
-
Branch Executive
5 months ago
Melaka, Malaysia Group Daihatsu Malaysia Sdn. Bhd. Full time**Position Summary**: This position reports to the Head of Branch Manager and is responsible for assisting customers on the over-the-counter transactions processing and transaction inputs in system daily basis. **Responsibilities**: - Performing or assisting customers with cash withdrawal, cash deposit, account transfer and banker’s cheque and cash...
-
Service Administrator
5 months ago
Melaka, Malaysia SK MAGIC RETAILS MALAYSIA SDN BHD Full timeJob Requirement: - Documentation: Maintaining accurate and up-to-date service records, including customer and service technician’s contact information. - Inventory: - Maintaining inventory levels and ordering parts as needed to support service requests. - Ensure accurate inventory records in the system match the physical stock. - Communication:...
-
Branch Manager Management Trainee, Singapore
5 months ago
Melaka, Malaysia 3S-Talent Search Full timeSingaporean contemporary coffee chain rooted in the recreation of Nanyang coffee offers a **one-year** structured **Graduate Management Associate Program** specially designed to develop the future leader in you and to develop talented and promising individuals like you. You will be given management responsibility and further training to prepare you higher...
-
Executive - Personal Financial Services
7 months ago
Melaka, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us If you are looking to excel and make a difference, take a closer look at us Job Responsibilities: Sales & Service- Providing superior service to branch customers and cross selling of bank products as applicable- Required to carry clear sales targets for specific products- Assist in...
-
Business Development Manager
5 months ago
Melaka, Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Melaka- Description **Primary Objective**: - Grow market share of Small Medium Entrepreneur (SME) in the vicinity. - Market all type of loans focusing on SME - Program Lending Management (PLM) loans (conventional & Islamic) & Asset Based Financing...
-
Branch Manager
5 months ago
Melaka, Malaysia CHEN CHA LOK KOPITIAM Full time1. Provide leadership and direction to a team of people 2. Manage operations and finances of business 3. Recruit and train new hires on business practices 4. Drive development of employees 5. Ensure that quality of work or service is maintained Restoran Masakan Cina Malaysia yg Dimiliki oleh Orang Islam (Muslim Owned) di Melaka Bachelor's or Equivalent
-
Nutritionist/dietitician (Branch Executive) - Jalan
4 months ago
Melaka, Malaysia CARiNG Pharmacy Full time_**Wellings Pharmacy - A Member of Caring Pharmacy Group**_ **Job Requirements** - At least 2 years working experience in retail pharmacies or related industries - Have good interpersonal relationship, energetic, good team player and teamwork - Sales driven and self-starter - Required Languages: English, Bahasa Malaysia and Mandarin - Willing to work on...
-
Executive - Personal Financial Services
7 months ago
Melaka, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers...
-
Executive - Personal Financial Services (Operations
5 months ago
Melaka, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us If you are looking to excel and make a difference, take a closer look at us The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers...
-
Executive, Branch Financial Admin
5 months ago
Melaka, Malaysia Carsome Sdn Bhd Full time**About You** CARSOME is looking for a qualified Branch Financial Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team. **Your Day-to-Day** - In charge of collect payment from clients who buy cars - Work with HQ...
-
Training Management Services
5 months ago
Melaka, Malaysia MSTS Asia Sdn Bhd (Member of RelyOnNutec) Full time**Training Management Services (TMS) Administrator** **The role** In line with our business strategies and expansion, we are recruiting dynamic, committed and customer service oriented personnel to become part of our Training Management Services (TMS) team in Malaysia. RelyOn Nutec Training Management Services (TMS) helps maritime, oil and gas, renewable...
-
Training Management Services
5 months ago
Melaka, Malaysia MSTS Asia Sdn Bhd (Member of RelyOnNutec) Full time**Training Management Services (TMS) Administrator** **The role** In line with our business strategies and expansion, we are recruiting dynamic, committed and customer service oriented personnel to become part of our Training Management Services (TMS) team in Malaysia. RelyOn Nutec Training Management Services (TMS) helps maritime, oil and gas, renewable...
-
Business Development Officer
5 months ago
Melaka, Malaysia AIST MALAYSIA SDN BHD Full timeJob Details : - Perform new customer or partner acquisition through research, referrals, networking, cold calling, and outdoor acquisition activities such as directly approaching shops/restaurants/cafes in order to promote company services. - Participation in outdoor promotional campaigns or events which includes distribution of advertising materials,...
-
Branch Manager
5 months ago
Melaka, Malaysia Kamdar Sdn Bhd Full time**Job description** **Key Responsibilities** - Able to demonstrates desired behaviours for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers. - Able to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and...
-
Training Management Services
5 months ago
Melaka, Malaysia MSTS Asia Sdn Bhd (Member of RelyOnNutec) Full time**Training Management Services (TMS) Administrator** **The role** In line with our business strategies and expansion, we are recruiting dynamic, committed and customer service oriented personnel to become part of our Training Management Services (TMS) team in Malaysia. RelyOn Nutec Training Management Services (TMS) helps maritime, oil and gas, renewable...