Search Ops Ai Evaluation Specialist

6 months ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
About the team
Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
Responsibilities
- Complete regular assessments relating to AI model quality in accordance to evaluation standard documents.
- Use evaluation method to complete daily strategy assessment of AI model quality in accordance with evaluation standard documents.
- Comb the types of AI model bad cases and rate the quality of result.
- While it is assumed the evaluator will focus on their area of expertise, the will be occassions in which, they will work on projects outside this core area that could require other capabilities, such as using assessment method flexibly to support related projects.
- Willing to work on sensitive issues that include child exploitation, a variety of religous and political views, violence, adult and sexual contents.
- Other ad hoc and relevant projects as assigned.

**Qualifications**:
Minimum Qualifications
- Bachelor degree or above, major in journalism, literature, mathematics, computer, medicine, law, and economics.
- Excellent language skills in English and Malay language, since the role will oversee Malaysia market
- Knowledge about AI or related models, familiar with social media platform.
Preferred Qualifications
- An in depth understanding of the culture and familiarity with the internet usage habit of the users.
- Strong ability to learn and understand.
- Familiar with common office software.
- Search evaluation experience is preferred.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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